Sales Engineer - Enterprise

1 hour, 54 minutes ago
Full-time
Senior
Customer and Technical Support
Plaid

Plaid

Plaid is a data network that enables companies to create fintech solutions by securely connecting users' financial data to apps and services. With a focus on payments, fraud prevention, personal finance insights, credit underwriting, and open finance, ...

Diversified Financial Services
1K-5K
Founded 2013
$734M raised

Description

  • Serve as the technical lead for Enterprise accounts throughout the sales process.
  • Partner with Account Executives to demonstrate how Plaid addresses prospects' use cases and technical requirements.
  • Design solutions and share best practices during the pre-sales process.
  • Engage technical stakeholders to drive alignment and buy-in.
  • Deliver product demonstrations and answer technical questions.
  • Architect implementation solutions and manage RFP responses efficiently.
  • Lead hands-on proof-of-concept work to diagnose and resolve performance issues.
  • Re-evaluate sales assets and process to improve customer messaging.
  • Work with engineering and product teams to translate prospect feedback into product insights.
  • Collaborate with the sales engineering team to improve team knowledge and capabilities.

Requirements

  • 5-7+ years of customer-facing experience selling to large enterprises.
  • Familiarity with identity verification, stolen, synthetic, and first-party fraud, or income verification and cash flow underwriting.
  • Fluency in insights products and underlying statistical/ML models, with the ability to translate analytical outputs into actionable customer recommendations.
  • Strong customer empathy.
  • A background that combines business experience and technical acumen.
  • Strong communication skills with a confident and proactive approach to client management.
  • Consultative mindset with the ability to translate technical choices into business value.
  • Ability to quickly understand new technologies and complex concepts.
  • Knowledge of mobile and web application architecture, especially for interfacing with API platforms.
  • Willingness and ability to travel up to 25% of the time.

Benefits

  • On-target earnings of $196,800 to $322,800 per year, including commission.
  • Equity and benefits are offered in addition to base pay and commission.
  • Remote full-time position.
  • Opportunity to work with a mission-driven company focused on financial freedom and equity.
  • Reasonable accommodations provided for candidates with disabilities during the recruiting process.

Interested in this position?

Apply directly on the company website

Apply Now

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