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Sr. IT Project & Program Manager, Asset Management

4 weeks, 1 day ago
United States
Full-time
Mid Level
Program Manager
Project and Program Management
Scrum
Apply Now
Pinterest

Pinterest

Pinterest is the world's first visual discovery engine, offering a vast dataset of ideas with over 200 billion recipes, home hacks, and style inspiration. With a mission to inspire everyone to create a life they love, Pinterest empowers its employees t...

Internet Software & Services
5K-10K
Founded 2010
View All Jobs 58

Description

  • Manage daily relationships with IT deployment and support service partners, including performance, escalations, and SLA accountability.
  • Build KPI, metrics, and reporting programs for outsourced IT services and conduct regular business reviews.
  • Use AI to improve vendor reporting and service-operations workflows.
  • Partner with IT program managers and cross-functional teams to manage global vendor operations.
  • Coordinate with Procurement, Finance, Legal, and Security on contracts, invoicing, and compliance.
  • Support IT asset lifecycle, recovery, reporting, and cost-optimization programs.
  • Evaluate and onboard new service-delivery capacity for global IT support coverage.
  • Support vendor-service budget planning and forecasting with IT leadership.
  • Identify and track cost savings across hardware, logistics, shipping, and vendor spend.
  • Serve as backup Scrum Lead, with potential to grow into the primary role.

Requirements

  • 3+ years of experience in IT vendor/MSP management, IT asset management, or a related field.
  • Experience managing outsourced or managed service providers at scale, including SLAs and vendor governance.
  • Strong analytical and reporting skills, including KPI and metrics program development.
  • Ability to translate data into recommendations and executive-ready materials.
  • Strong written, verbal, collaboration, and influencing skills, including without formal authority.
  • Experience partnering with Procurement, Finance, Legal, and Security.
  • Experience implementing AI in daily workflows and measuring adoption and impact.
  • Experience with metrics and ticketing/support tools such as Zendesk preferred.
  • Bachelor’s degree in Information Systems, a related field, or equivalent experience.
  • Ability to work in the U.S.; relocation assistance is not available, and in-office collaboration is required 1–2 times every six months.

Benefits

  • Base salary range of $110,494–$227,486 USD for U.S.-based applicants.
  • Equity eligibility.
  • Flexible remote work model with infrequent in-office collaboration.
  • Pinterest benefits and workplace programs available to eligible employees.
  • Equal opportunity and accommodation support during the hiring process.

Interested in this position?

Apply directly on the company website

Apply Now

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