Senior Product Manager

3 weeks ago
Full-time
Senior
Product Management
Ping Identity

Ping Identity

Ping Identity provides cloud-based identity management software that enables organizations to secure and streamline user access to applications and data, ensuring a seamless experience for employees, partners, and customers in a digital environment.

IT Services
1K-5K
Founded 2002

Description

  • Own the multi-quarter product roadmap, backlog, and quarterly feature delivery for Access Management products.
  • Influence and implement product strategy for Ping Advanced Identity Cloud and Ping Access Management.
  • Use AI tools to improve efficiency across research, analysis, documentation, prioritization, and cross-functional communication.
  • Gather input from customers, prospects, partners, and market sources to understand scenarios, technical requirements, and unmet needs.
  • Develop technical requirements and provide detailed input into product planning and feature prioritization.
  • Partner closely with engineering, design, marketing, sales, and support to build, launch, and refine product features.
  • Perform market and competitive analysis to inform product direction and strategy.
  • Serve as a subject matter expert on Access Management and the PingAM product.
  • Lead high-priority customer escalations and turn urgent issues into actionable product improvements.
  • Collaborate across teams to align stakeholders and drive execution with clear processes and accountability.

Requirements

  • Experience in cloud computing in a product management or engineering role.
  • Knowledge of identity and access management, authorization, identity use cases, standards, and technology.
  • Deep knowledge of modern access management, including authentication, authorization, SSO, federation, policy enforcement, and risk-based access controls.
  • Proven ability to define product strategy and translate it into a roadmap that balances customer needs, market opportunity, and technical investment.
  • Proven ability to lead high-priority customer escalations and coordinate engineering, support, and go-to-market stakeholders.
  • Credibility engaging customers, analysts, executives, and technical practitioners on product capabilities and market relevance.
  • Ability to gather and prioritize market data to maintain a product roadmap.
  • Ability to synthesize technical information into clear recommendations and present them to varied audiences.
  • Strong project/program management leadership, including scope, schedule, budget, quality, and communications.
  • Ability to build effective relationships and influence and collaborate at all organizational levels.
  • Proven strength solving technical problems through cross-team collaboration, ownership, and accountability.
  • High-agency, extreme ownership, and a process-focused mindset with the ability to create repeatable processes that support predictable delivery.

Benefits

  • Flexible, collaborative work environment.
  • Competitive benefits and perks.
  • Generous PTO and holiday schedule.
  • Parental leave.
  • Progressive healthcare options.
  • Retirement programs.
  • Education reimbursement.
  • Commuter offset for specific locations.

Interested in this position?

Apply directly on the company website

Apply Now

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