End to end Saturation Support Assistant (Content Moderation)

1 month ago
Full-time
Junior
Customer and Technical Support
Philippine Outsourcing & BPO Call Center Services

Philippine Outsourcing & BPO Call Center Services

SuperStaff is a comprehensive outsourcing solutions provider offering call center services in the Philippines, US, and Colombia. With a focus on reducing costs and increasing productivity, SuperStaff provides multilingual call center support, customer ...

Professional Services
51-250
Founded 2009

Description

  • Identify and detect saturation listings across multiple e-commerce and online platforms.
  • Perform cleansing and investigation of detected listings to determine whether they are counterfeit or legitimate according to guidelines.
  • Accurately categorize each listing and document all relevant information for client reporting.
  • Use the Unified View system to perform Cleansing, Investigation, and Categorization tasks with accuracy and consistency.
  • Maintain consistent and professional communication with the client regarding findings, updates, and clarifications.
  • Ensure weekly Saturation Detection outputs are processed and completed within the required timeline.
  • Manage end-to-end handling of listings from Detection through Cleansing, Investigation, and final Categorization.
  • Work efficiently to complete repetitive and back-office tasks while maintaining quality and attention to detail.

Requirements

  • At least 1 year of experience as a Content Moderator
  • Good verbal and written communication skills
  • Excellent multitasking and organizational skills
  • Strong attention to detail
  • Ability to work with minimal supervision
  • Experience in back-office or data entry work
  • Experience performing repetitive tasks in a fast-paced environment
  • Basic understanding of databases
  • Capability to perform Detection, Cleansing, and Investigation tasks

Benefits

  • HMO with 1 free dependent upon hire
  • Life Insurance
  • 20 PTO credits upon regularization
  • Career growth and learning opportunities
  • Annual performance review and potential increase
  • Equipment provided
  • Day shift schedule
  • Php 18,500 - Php 24,500 (all-in)

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Lot Associate

Carvana 10K-50K Automotive

Carvana is hiring an individual contributor to stage, inspect, and prepare inventory vehicles for transport and direct delivery.

47 minutes ago

Deviations Specialist

Buyers Edge Platform 251-1K IT Services

Buyers Edge Platform is seeking a Deviations Specialist to ensure members receive the correct contract pricing by coordinating pricing communications, verifying report accuracy, and supporting internal and external partners.

58 minutes ago

Mortgage Operations - Loan Post Closer

Wealthfront 51-250 Capital Markets

Wealthfront is hiring a Mortgage Operations Loan Post Closer to help finalize, verify, and deliver mortgage loan files within a tech-enabled mortgage lending operation.

2 hours, 19 minutes ago

Manufacturing Systems Specialist

Anduril Industries 1K-5K Aerospace & Defense

Anduril Industries is hiring a Manufacturing Systems Specialist to support its Digital Manufacturing team by managing manufacturing system incidents and improving the reliability of production software used across global operations.

ERP
2 hours, 25 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers