AI Services Lead - Client Services

3 hours, 12 minutes ago
Full-time
Senior
Artificial Intelligence and Machine Learning
phData

phData

phData specializes in providing comprehensive data engineering, data strategy, and machine learning services, offering end-to-end managed data solutions that facilitate data migrations, integrations, and the development of modern data products and appl...

IT Services
251-1K

Description

  • Lead activation of newly landed Anthropic-focused accounts and convert initial interest into scoped engagements.
  • Own end-to-end delivery oversight, identifying technical and execution risks early.
  • Develop account plans and use-case backlogs that expand pilots into multi-phase AI transformation programs.
  • Advise senior IT and business stakeholders on AI and data roadmaps using Anthropic capabilities.
  • Partner with Anthropic, Sales, Marketing, and Delivery teams to identify and close expansion opportunities.
  • Lead executive meetings, QBRs, and roadmap discussions.
  • Mentor team members and promote learning, feedback, and continuous improvement.
  • Create internal playbooks, account-planning frameworks, and repeatable AI and data delivery practices.
  • Share client insights and best practices to improve engagement and delivery excellence.

Requirements

  • 6–10+ years of experience in consulting or professional services in a hybrid delivery and sales role, or equivalent strategic account-growth experience.
  • Experience owning delivery quality and account growth within the same engagement.
  • Track record scoping and delivering $50K–$1M services engagements.
  • Experience expanding pilots into multi-phase, multi-workstream, or broader transformation programs.
  • Ability to activate and expand accounts shortly after they are landed.
  • Strong relationships with senior IT and business leaders, including CIOs, CTOs, or CDOs.
  • Ability to structure complex problems and drive resolution in matrixed environments.
  • Willingness to travel up to 50% based on client needs.
  • Hands-on AI and data expertise, including areas such as RAG, MCP-style servers, agent orchestration, evaluations, and data architecture.
  • Direct experience with Anthropic products or a comparable LLM/agentic AI platform.
  • Preferred: Experience turning an AI or data pilot into a multi-year, multi-million-dollar program.
  • Preferred: Experience creating formal account plans and use-case backlogs for generative or agentic AI rollouts.

Benefits

  • Remote-first work environment.
  • 401(k) plan with company match.
  • Dental and vision insurance.
  • Home office equipment stipend.
  • Annual learning and development stipend.
  • Competitive compensation, flexible PTO, and 10 company holidays.
  • Access to mentorship, challenging projects, and structured development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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