Responsable Onboarding Comptable

4 weeks ago
Full-time
Mid Level
Project and Program Management
Pennylane

Pennylane

Pennylane offers an all-in-one financial management and accounting platform designed for business leaders and their accountants, enabling them to efficiently manage their finances and accounting in one place while focusing on their core business activi...

Diversified Financial Services
251-1K
Founded 2020
$97M raised

Description

  • Lead kickoff meetings with accounting firms to define objectives, scope, milestones, and roles.
  • Assess each firm’s context, including structure, priorities, and scheduling constraints.
  • Deliver onboarding and training by providing materials, registering teams for sessions, and animating introductory workshops.
  • Support firms through migration and early use by setting prerequisites, checklists, simple timelines, and regular troubleshooting slots.
  • Respond quickly to questions, centralize feedback, and escalate technical issues to the appropriate internal teams.
  • Track onboarding progress, adoption, incidents, and risks in a dashboard.
  • Produce clear meeting notes and document decisions after each follow-up.
  • Prepare handoff materials for the team responsible for long-term adoption support.
  • Equip sponsors and internal referents to communicate change effectively within their firms.
  • Collect field feedback and continuously improve FAQs, guides, and training templates.

Requirements

  • Experience in an accounting firm with at least 3 complete fiscal periods.
  • Hands-on knowledge of accounting cycles including bookkeeping, review, VAT, and year-end closing.
  • Prior experience supporting clients or delivering training is appreciated.
  • Comfort using collaboration tools such as Google Workspace, tracking tools such as spreadsheets and shared dashboards, and remote communication tools such as video conferencing and messaging.
  • Strong professional credibility, service orientation, reliability, and a mindset focused on continuous improvement.
  • Ability to work in a constantly changing environment.
  • English language proficiency is required, with level assessed based on the department.
  • Comfort prioritizing high-impact business actions in day-to-day work.
  • Experience in a client-facing, training, or project coordination role is a plus.

Benefits

  • Competitive benefits package including Alan Blue and Alan Mind health insurance.
  • Meal vouchers provided through Swile.
  • 6 to 12 additional RTT days on top of 5 weeks of paid vacation.
  • Access to Busuu to improve English skills.
  • Monthly remote-work budget for working from home or in coworking spaces.
  • BSPCE equity package.
  • Access to Gymlib with 8,000 gyms and more than 300 wellness activities across France.
  • Company-issued Mac and regular in-person and remote team events.

Interested in this position?

Apply directly on the company website

Apply Now

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