Manager, Site Reliability Engineering – Paylo Platform

2 days, 7 hours ago
Full-time
Lead
DevOps and Infrastructure
PDI Technologies,

PDI Technologies,

PDI Technologies helps fuel and convenience businesses increase productivity, profitability, loyalty, and security by Connecting Convenience. PDI Technologies resides at the intersection of productivity and sales growth, delivering powerful solutions t...

Gas Utilities
1001-5000
Founded 1983
$7M raised

Description

  • Lead, develop, and oversee three SRE Managers/Leads and an approximately 20-person SRE organization.
  • Set the SRE vision, priorities, operating cadence, and reliability roadmap aligned with business and product goals.
  • Hire, coach, and develop managers and senior engineers; establish career paths and succession plans.
  • Participate in architecture reviews, resolve complex production issues, and contribute to infrastructure code and delivery pipelines as needed.
  • Set standards for multi-cloud AWS and Azure infrastructure, Kubernetes, and Helm at scale.
  • Own GitOps continuous-delivery standards using Argo CD/Argo Workflows, including rollout policies and multi-cluster promotion.
  • Define Infrastructure-as-Code strategy using Terraform/OpenTofu, including modules, state management, and drift remediation.
  • Own Jenkins CI/CD architecture and drive automated, progressive deployment practices.
  • Lead the Datadog observability strategy and drive adoption of SLIs, SLOs, error budgets, and reliability KPIs.
  • Own incident management, resilience, disaster recovery, capacity planning, compliance readiness, and operational reporting.

Requirements

  • 8+ years of experience in SRE, DevOps, or infrastructure/platform engineering, including 4+ years in people leadership.
  • Experience directly managing managers or team leads and operating an organization of approximately 20 people.
  • Hands-on expertise architecting, troubleshooting, and operating multi-cloud infrastructure across AWS and Azure.
  • Hands-on expertise with Kubernetes and Helm, including cluster operations, troubleshooting, and chart design.
  • Hands-on experience with Argo CD/Argo Workflows for GitOps-based continuous delivery.
  • Hands-on experience with Terraform and OpenTofu, including module design and state management.
  • Hands-on experience designing, administering, and automating Jenkins CI/CD pipelines.
  • Hands-on Datadog or equivalent enterprise observability experience, including APM, tracing, dashboards, monitoring, and alerting.
  • Experience leading incident management, on-call, and postmortem programs for high-traffic customer-facing systems.
  • U.S. work authorization without current or future employer sponsorship; experience with PCI-regulated platforms, relevant cloud/Kubernetes certifications, Kafka/SQS/SNS, PagerDuty, and multi-region resilience is preferred.

Benefits

  • Competitive salary and market-competitive benefits.
  • Quarterly perks program.
  • Ample paid time off and work-life balance support.
  • Hybrid work arrangements where appropriate.
  • Continuous learning, professional certification, and leadership development opportunities.
  • Supportive, inclusive global culture.

Interested in this position?

Apply directly on the company website

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