Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services

Information Technology

Founded 2023

60 open positions

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Property Operations Coordinator

2 hours, 7 minutes ago

Mexico, Argentina, Brazil, Colombia, Costa Rica

Full-time

Mid Level

Operations Specialist

Project and Program Management

Apply Now

Pavago

IT Services

Founded 2023

View All Jobs 60

Description

Support the Director of Property Management with scheduling, task tracking, reminders, follow-ups, and administrative coordination.
Track deadlines, recurring responsibilities, project milestones, and open action items.
Organize and maintain documents, emails, spreadsheets, reports, checklists, and internal communications.
Maintain accurate records across company systems and assist with administrative updates in AppFolio.
Take ownership of assigned projects from planning through completion.
Create and maintain SOPs, templates, workflows, checklists, reporting tools, and process documentation.
Identify operational bottlenecks, inefficiencies, missing information, and gaps, and recommend improvements.
Communicate professionally with tenants, customers, owners, vendors, applicants, and internal team members.
Handle customer inquiries and support daily self-storage operations using Easy Storage Solutions.
Manage reservations, rentals, move-ins, move-outs, payments, account updates, lease documentation, delinquency follow-up, and reporting.

Requirements

Strong customer service experience in a professional environment.
Experience supporting business operations, administration, project coordination, property management, leasing, or customer service functions.
Strong working knowledge of Google Workspace, including Gmail, Google Drive, Google Docs, and Google Sheets.
Excellent written and verbal English communication skills.
Strong phone communication and customer-facing experience.
Ability to manage multiple tasks, deadlines, and priorities simultaneously.
Strong organizational skills and attention to detail.
Typing speed of at least 60 WPM.
Ability to work independently in a remote environment while remaining highly responsive and collaborative.
Reliable internet connection and a professional remote workspace.
Experience working in property management, self-storage, leasing, or operations-focused environments is preferred.
Experience using AppFolio is preferred.
Experience using Easy Storage Solutions is preferred.
Experience creating SOPs, process documentation, workflows, and operational systems is preferred.
Experience coordinating projects across multiple stakeholders is preferred.
Familiarity with reporting, occupancy tracking, collections, or customer account management is preferred.

Benefits

Full-time remote position.
Working hours aligned to U.S. business hours.
Opportunity to support meaningful property operations and process improvement work.
Interview process includes a phone screen, recruiter video interview, client interview, and onboarding.

Interested in this position?

Apply directly on the company website

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