Operations Specialist

1 hour, 28 minutes ago
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Own and manage the end-to-end shift fulfillment process.
  • Respond quickly to incoming client shift requests and staffing needs.
  • Assign professionals to shifts and confirm attendance and availability.
  • Onboard and activate professionals on the platform.
  • Maintain consistent communication with workers to improve engagement and retention.
  • Monitor attendance, clock-ins, and active shifts in real time.
  • Follow up immediately on late arrivals, no-shows, cancellations, and other operational disruptions.
  • Coordinate directly with on-site managers and clients to resolve live operational issues.
  • Keep internal trackers, documentation, and operational systems organized and updated.
  • Identify recurring operational bottlenecks and recommend workflow improvements.

Requirements

  • 2+ years of experience in operations, staffing, workforce coordination, or scheduling roles.
  • Strong spoken and written English communication skills.
  • Strong stakeholder management and coordination abilities.
  • Excellent organizational and time-management skills.
  • Comfortable using digital platforms, operational systems, and live scheduling tools.
  • Reliable computer setup and stable high-speed internet connection.
  • Experience working within staffing platforms, marketplaces, or startup environments is preferred.
  • Exposure to shift-based or on-demand workforce operations is preferred.
  • Experience monitoring attendance, clock-ins, scheduling, or fulfillment KPIs is preferred.
  • Experience improving operational processes or workflow efficiency is preferred.
  • Familiarity with workforce coordination in healthcare, hospitality, logistics, or staffing industries is preferred.

Benefits

  • Full-time remote position.
  • Working hours aligned with U.S. business hours.
  • Remote work with preferred locations including LATAM, Pakistan, the Philippines, and South Africa.

Interested in this position?

Apply directly on the company website

Apply Now

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