Operations Specialist

3 hours, 47 minutes ago
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Own the end-to-end shift fulfillment and scheduling process.
  • Respond quickly to client staffing requests and assign professionals to shifts.
  • Confirm workforce availability and attendance before each shift.
  • Monitor active shifts, clock-ins, and attendance in real time.
  • Resolve late arrivals, no-shows, cancellations, and scheduling conflicts.
  • Coordinate replacement coverage when needed.
  • Communicate with clients, on-site managers, and workforce professionals.
  • Onboard new professionals and maintain accurate workforce records.
  • Track operational documentation, fulfillment metrics, and staffing performance.
  • Identify bottlenecks and recommend process improvements.

Requirements

  • 2+ years of experience in operations, workforce coordination, staffing, scheduling, or client operations.
  • Excellent written and verbal English communication skills.
  • Strong organizational and time-management abilities.
  • Experience coordinating multiple priorities simultaneously.
  • Strong stakeholder management and relationship-building skills.
  • Comfort working with live scheduling platforms and operational systems.
  • Reliable computer setup and high-speed internet connection.
  • Experience in staffing companies, workforce marketplaces, or startup environments is preferred.
  • Experience with shift-based workforce operations, attendance monitoring, clock-in management, workforce scheduling, or fulfillment KPIs is preferred.
  • Background in healthcare, hospitality, logistics, staffing, or on-demand workforce management is preferred.

Benefits

  • Fully remote role.
  • Full-time position.
  • Work schedule aligned to U.S. business hours.
  • Long-term growth opportunities.
  • Clear career progression into operations leadership roles.
  • High-impact role with direct ownership and measurable performance.
  • Opportunity to improve systems and operational processes.

Interested in this position?

Apply directly on the company website

Apply Now

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