Operations Manager | Property Management

4 weeks, 2 days ago
Full-time
Senior
Project and Program Management
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Lead daily operations across the Miami and Orlando property portfolio.
  • Manage, mentor, and develop teams in leasing, operations, maintenance coordination, and business development.
  • Conduct weekly team meetings, performance reviews, and establish KPIs and accountability across departments.
  • Oversee leasing operations, vacancy management, occupancy trends, and lease renewals.
  • Coordinate unit turns, vendors, maintenance teams, and internal staff to ensure timely and budget-conscious completions.
  • Serve as a primary point of contact for property owners and oversee onboarding of new properties and clients.
  • Oversee maintenance operations, work orders, inspections, and vendor performance.
  • Manage rent collection processes, delinquency reporting, notices, and eviction-related support.
  • Develop scalable workflows, SOPs, accountability systems, and performance reporting.
  • Drive operational efficiency through automation, technology, and continuous process improvement.

Requirements

  • 3+ years of residential property management experience.
  • 2+ years of leadership or operations management experience.
  • Experience managing cross-functional property management teams.
  • Strong understanding of leasing, vacancy management, unit turns, maintenance coordination, rent collections, lease renewals, evictions, and residential property operations.
  • Fluent English and Spanish communication skills, both written and verbal.
  • Strong leadership, coaching, organizational, project management, and relationship management skills.
  • Experience managing remote teams.
  • Ability to oversee multiple properties and competing priorities.
  • Experience managing operations across multiple geographic markets (preferred).
  • Experience with residential and commercial property management (preferred).
  • Experience implementing KPIs and operational reporting (preferred).
  • Hands-on experience with Buildium, QuickBooks, and Monday.com (preferred).
  • Experience leveraging automation and technology to improve operations (preferred).

Benefits

  • Fully remote leadership role.
  • Full-time position with U.S. business hours (EST).
  • Opportunity to lead a growing property management team with significant operational ownership.
  • Direct influence on customer experience, profitability, and business growth.
  • Collaborative, growth-oriented culture.
  • Clear career progression into Director of Operations, Regional Property Manager, VP of Property Operations, or COO.

Interested in this position?

Apply directly on the company website

Apply Now

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