Community Manager

3 hours, 21 minutes ago
Full-time
Mid Level
Marketing and Growth
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023

Description

  • Lead daily conversations in Slack to keep the community active, professional, and welcoming.
  • Start discussions and connect members based on their goals, industry, and interests.
  • Build relationships with members and act as the connector across the community.
  • Conduct regular member check-ins to identify engagement gaps, churn risks, and experience improvements.
  • Plan and manage events such as retreats, dinners, and meetups, including end-to-end logistics.
  • Track participation, member activity, and event attendance to monitor engagement trends.
  • Run surveys in Typeform, analyze feedback, and turn insights into actionable improvements.
  • Share engagement updates, reporting, and recommendations with the internal team.
  • Proactively resolve member issues before they escalate and improve retention.
  • Maintain accurate tracking of community health, satisfaction, and connections.

Requirements

  • Strong spoken English with clear, neutral, US-friendly communication.
  • Excellent written communication skills.
  • Experience in community management, customer success, or relationship management.
  • Experience coordinating events or member experiences.
  • Comfortable working U.S. business hours.
  • Reliable remote work setup.
  • Outgoing and confident in starting conversations.
  • Highly proactive, organized, and detail-oriented.
  • Experience managing communities on Slack (preferred).
  • Familiarity with Typeform and U.S.-based clients (preferred).

Benefits

  • Remote full-time position.
  • Opportunity to own and grow a high-value private entrepreneur community.
  • Direct impact on member retention and client experience.
  • Chance to work across community, events, and strategy.
  • Potential growth into Head of Community or Member Experience Lead.

Interested in this position?

Apply directly on the company website

Apply Now

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