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Community Manager

1 hour, 47 minutes ago
Mexico, Argentina, Jamaica, Colombia, Costa Rica, Latin America, Africa
Full-time
Junior
Social Media Manager
Marketing and Growth
Apply Now
Pavago

Pavago

Pavago specializes in connecting small and medium-sized businesses with skilled offshore talent from Pakistan and Latin America, offering a streamlined recruitment process that enables the hiring, onboarding, and payment of remote employees at signific...

IT Services
Founded 2023
View All Jobs 60

Description

  • Manage and participate in daily Slack conversations to sustain active community engagement.
  • Initiate discussions, encourage participation, and maintain a welcoming, professional, high-energy community environment.
  • Respond promptly to member questions, requests, and conversations.
  • Introduce members to one another and facilitate peer-to-peer networking based on shared interests, industries, or goals.
  • Conduct recurring member check-ins to assess satisfaction and gather feedback.
  • Identify disengaged members and proactively re-engage them to support retention.
  • Coordinate member-facing events such as retreats, dinners, virtual meetups, and networking sessions.
  • Manage event logistics, scheduling, communication, and follow-through to ensure a smooth attendee experience.
  • Track engagement metrics, maintain records, and report on community activity and trends.
  • Analyze member feedback and provide actionable insights to internal stakeholders to improve community health.

Requirements

  • Excellent spoken and written English with a neutral, U.S.-friendly accent.
  • Strong interpersonal, relationship-building, communication, and stakeholder management skills.
  • Experience coordinating or supporting member-facing events or communities.
  • Comfort using Slack, Zoom, Google Workspace, and digital collaboration tools.
  • Reliable high-speed internet and a professional remote work setup.
  • Availability to work U.S. business hours across ET–PT time zones.
  • Previous experience in community management, customer success, member success, or relationship management is preferred.
  • Background in event coordination, hospitality, customer support, or networking communities is preferred.
  • Familiarity with Slack, Typeform, and community engagement platforms is preferred.
  • Experience supporting U.S.-based clients or understanding U.S. communication styles is preferred.
  • Proven success improving member engagement, satisfaction, or retention metrics is preferred.
  • Experience in entrepreneurial, coaching, mastermind, or private membership communities is preferred.

Benefits

  • Full-time remote role.
  • Opportunity to work with a private entrepreneur community of approximately 160 members.
  • Role focused on meaningful relationship-building, member experience, and community impact.
  • Interview process includes a practical task and direct client interview.

Interested in this position?

Apply directly on the company website

Apply Now

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