Senior Manager - Technical Implementation & Value Realization

8 hours, 46 minutes ago
Full-time
Senior
Project and Program Management
PackageX

PackageX

PackageX: Transforming logistics with AI-powered cloud platform for end-to-end efficiency in operations.

Professional Services
11-50
Founded 2018

Description

  • Convert closed-won customer commitments into structured implementation plans.
  • Manage multiple enterprise implementations, including timelines, milestones, risks, and dependencies.
  • Lead implementation calls and drive go-live, adoption, risk, and value milestones.
  • Coordinate technical delivery across customer, sales, product, engineering, AI, and customer teams.
  • Identify blockers early, escalate risks, and maintain implementation visibility.
  • Capture ROI, measurable value, and customer evidence.
  • Create executive-ready customer progress updates and improve post-sales operating cadence.
  • Build implementation playbooks and strengthen handoff quality.
  • Identify expansion signals and coordinate handoffs to commercial teams.

Requirements

  • 6–10 years of experience in technical implementation, enterprise implementation, technical program management, solutions consulting, value realization, strategic account management, or enterprise customer success.
  • Experience managing complex enterprise customers and senior stakeholders.
  • Experience with enterprise SaaS or logistics, supply chain, warehouse, retail, manufacturing, field operations, or workflow automation.
  • Strong customer-facing communication, project management, follow-through, and executive presence.
  • Ability to work with APIs, integrations, data workflows, and enterprise systems.
  • Ability to translate customer requirements into clear execution plans.
  • Experience working in fast-moving, ambiguous startup environments.
  • Experience with AI, computer vision, automation, or workflow platforms preferred.
  • Experience with WMS, TMS, ERP, NetSuite, AS400, SAP, Oracle, Manhattan, Blue Yonder, or similar systems preferred.
  • U.S.-based and able to travel regularly to customer sites for pilots, implementations, go-live support, and executive meetings.

Benefits

  • Target base salary of $135,000–$150,000.
  • Performance-based bonus and expected total compensation of $175,000–$200,000 OTE.
  • Meaningful equity grant.
  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off and company holidays.
  • Remote or hybrid work flexibility depending on location and business needs.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Public Policy Research Manager

K.L. Scott & Associates 11-50 Professional Services

KLSA is seeking a Public Policy Research Manager to lead its research function, directing policy studies and evaluations that assess community impacts and produce actionable recommendations for policymakers and government leaders.

Agile Power BI Python R Tableau
8 hours, 16 minutes ago

Grants Manager

K.L. Scott & Associates 11-50 Professional Services

K.L. Scott & Associates is seeking a Grants Manager to oversee competitive grant and formal merit-review processes from planning through closeout, ensuring impartial, consistent, compliant, and well-documented application evaluations.

Salesforce
8 hours, 16 minutes ago

Design Program Manager, Context Platform

Figma 1K-5K Internet Software & Services

Figma is seeking a senior Design Program Manager to build and lead program operations for its new Context Platform pillar, coordinating interconnected design, engineering, and cross-functional teams shaping how organizational design context supports product development.

Design Systems
8 hours, 31 minutes ago

Clinical Program Operations Manager, Therapeutics & Innovation

Natera 1K-5K Pharmaceuticals

Natera is seeking a Clinical Program Operations Manager to lead operational delivery of oncology trials from startup through database lock, ensuring timely execution, budget control, vendor performance, compliant conduct, and inspection readiness.

HIPAA
8 hours, 46 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers