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Medical Virtual Assistant

1 week, 1 day ago
Dominican Republic, United States
Junior
Virtual Assistant
Customer and Technical Support
HIPAA
Apply Now
Outsourcing Staffing Advantage

Outsourcing Staffing Advantage

Outsourcing Staffing Advantage specializes in providing expert business process outsourcing services, focusing on delivering skilled workers for customer support and back office staffing solutions to enhance operational efficiency and precision.

IT Services
View All Jobs 18

Description

  • Schedule and confirm patient appointments.
  • Verify insurance eligibility and benefits.
  • Maintain and update patient records in EMR/EHR systems.
  • Coordinate referrals, authorizations, and follow-up appointments.
  • Prepare and manage medical documentation.
  • Respond to patient inquiries by phone, email, or messaging platforms.
  • Assist with medical billing and claims processing.
  • Maintain compliance with HIPAA and patient privacy regulations.
  • Communicate with healthcare providers, insurance companies, and patients.
  • Support general administrative and office operations.

Requirements

  • 2+ years of experience in a medical office, healthcare administration, or medical virtual assistant role.
  • Familiarity with HIPAA regulations and patient confidentiality requirements.
  • Experience using EMR/EHR systems.
  • Excellent written and verbal English communication skills.
  • Strong organizational and time management skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Proficiency with Microsoft Office and Google Workspace.
  • Reliable internet connection and a dedicated home office.
  • Availability to work business hours in Eastern Time.
  • Experience supporting U.S.-based healthcare providers (preferred).
  • Familiarity with medical terminology, insurance verification, referrals, and prior authorizations (preferred).
  • Experience with medical billing and coding processes (preferred).
  • Experience using Athenahealth, eClinicalWorks, Kareo, Epic, NextGen, AdvancedMD, or similar platforms (preferred).
  • Medical Assistant certification or healthcare-related education (preferred).

Benefits

  • Opportunity to work on diverse healthcare projects.
  • Supportive and collaborative work environment.
  • Weekly payments.
  • Weekends off.
  • Growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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