Sr. Analyst, Authorization Services Design & Configuration

1 week, 3 days ago
Full-time
Junior
Operations
Oscar

Oscar

Oscar is a health insurance company that offers plans for individuals, families, and small businesses. With a focus on humanizing health care through technology, design, and data, Oscar provides easy-to-understand bills, 24/7 access to doctors, and a p...

Insurance
1K-5K
Founded 2012

Description

  • Manage the configuration and maintenance of authorization workflows, rulesets, and automations within the utilization management platform.
  • Translate business requirements into technical specifications and ensure business rules are accurately represented, tested, and implemented.
  • Investigate and resolve cross-functional escalations through root cause analysis of system behavior and configuration gaps.
  • Identify friction points in the authorization process and document opportunities for workflow improvement and automation.
  • Serve as the primary subject matter expert for the utilization management system and educate internal teams on how configuration affects operations.
  • Develop testing protocols, execute test scenarios, and lead corrective actions when system behavior deviates from expectations.
  • Manage assigned caseloads and project tasks through dashboard tracking and prioritization.
  • Maintain clear documentation of business rules, technical specs, and workflow designs.
  • Perform other duties as assigned.

Requirements

  • 2+ years of experience in system configuration, business rules management, or technical workflow design.
  • 2+ years of experience in a technical or operational role involving root-cause analysis and data troubleshooting.
  • Intermediate to advanced proficiency in Excel or Google Sheets, including vlookups, pivot tables, and data manipulation.
  • Proven ability to assess and understand end-to-end process impacts in complex technical environments.
  • Strong communication skills with the ability to explain technical system logic to non-technical stakeholders.
  • 1+ year of working knowledge in the healthcare industry, preferably payer or provider.
  • Prior experience in prior authorizations or insurance operations (preferred).
  • 2+ years of proficiency in SQL, BigQuery, or similar database languages (preferred).
  • Experience using project management and communication tools such as JIRA, Linear, and Slack (preferred).
  • Experience working with large datasets, data verification, and data management (preferred).

Benefits

  • Base salary of $67,813 to $89,004 per year.
  • Eligible for annual performance bonuses.
  • Unlimited vacation program.
  • Medical, dental, and vision insurance.
  • 11 paid holidays.
  • Paid sick time and paid parental leave.
  • 401(k) plan participation.
  • Life and disability insurance, plus paid wellness time and reimbursements.

Interested in this position?

Apply directly on the company website

Apply Now

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