Senior Manager, Member & Provider Optimization

48 minutes ago
Full-time
Lead
Project and Program Management
Oscar

Oscar

Oscar is a health insurance company that offers plans for individuals, families, and small businesses. With a focus on humanizing health care through technology, design, and data, Oscar provides easy-to-understand bills, 24/7 access to doctors, and a p...

Insurance
1K-5K
Founded 2012

Description

  • Develop the skills and practices needed to support a best-in-class lean operation and inform future decisions.
  • Anticipate, resolve, and prevent recurring operational problems and roadblocks.
  • Create routines that strengthen cross-functional collaboration inside and outside the department.
  • Establish clarity, stability, and scalability within the area of responsibility.
  • Apply continuous improvement tools and best practices in line with internal and industry standards.
  • Develop and implement core metric tracking and tools for a lean operational environment.
  • Provide direction, mentorship, and influence on process improvement work.
  • Build bench strength and develop organizational talent through goals and accountability.
  • Demonstrate resilience and adaptability while working in ambiguity.

Requirements

  • 6+ years of experience coaching, developing, managing, and scaling large teams.
  • 5+ years of experience using data and metrics to drive process and program improvements.
  • 4+ years of experience working in a collaborative environment with a diverse group of people.
  • Experience leading and implementing large-scale projects.
  • Experience working with teams across multiple locations and disciplines is preferred.
  • Prior healthcare or health insurance experience is preferred.
  • Experience facilitating, presenting to, and training senior-level leaders is preferred.
  • Experience leading change management is preferred.
  • Advanced Google Suite or Microsoft Office skills are preferred.
  • Bachelor’s degree is preferred.
  • 4+ years of experience implementing operational excellence methods such as LEAN, Six Sigma, or other improvement frameworks is preferred.

Benefits

  • Remote work for candidates who reside in Dallas, Texas.
  • Base salary of $134,136 to $176,053 per year.
  • Eligibility for employee benefits.
  • Unlimited vacation program.
  • Annual performance bonuses.
  • Medical, dental, and vision coverage.
  • 11 paid holidays and paid sick time.
  • Paid parental leave.
  • 401(k) plan participation, life insurance, and disability insurance.
  • Paid wellness time and reimbursements.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Operations Manager, Auto Collections

Upstart 1K-5K Banks

Upstart is hiring a remote Operations Manager, Auto Collections to lead frontline collections teams and improve delinquency outcomes, customer experience, compliance, and portfolio performance as its Auto lending business scales.

18 minutes ago

Gestionnaire, Soutien à la sécurité

Airbnb 5K-10K Hotels, Restaurants & Leisure

Airbnb is hiring a Canada-based Manager, Safety Support to lead customer service operations for high-risk and sensitive cases, coach a team of ambassadors, and drive strong service performance for the Airbnb community.

SQL Tableau
18 minutes ago

Senior Manager, User Operations

Alphasense 51-250 Industrial Conglomerates

AlphaSense is hiring a Sr Manager, User Operations to own end-to-end user activation and entitlement workflows for a global AI-driven market intelligence platform.

33 minutes ago

Legal Operations Lead, Contract Systems

DoorDash 10K-50K Air Freight & Logistics

DoorDash is hiring a Legal Operations Lead, Contract Systems to support and improve its contract lifecycle management environment, AI-enabled contracting workflows, and global template governance as the company scales.

Databricks Salesforce Snowflake
48 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers