Senior Software Quality Assurance Engineer

5 hours, 52 minutes ago
Full-time
Senior
Software Development
Ooma, Inc.

Ooma, Inc.

Ooma, Inc. is a telecommunications company based in Palo Alto, California, founded in 2004. It specializes in Voice over Internet Protocol (VoIP) solutions, evolving from residential free-calling devices to comprehensive cloud-based communication services for both homes and businesses. Ooma initially gained attention with its hardware like the Ooma Hub and Scout, which allowed for free calling through innovative peer-to-peer technology. The company has transitioned to a subscription model, offering services such as Ooma Premier for residential users and Ooma Office, a cloud-based VoIP system designed for businesses. Ooma has expanded its offerings through strategic acquisitions, including Voxter, Broadsmart, and OnSIP, enhancing its cloud communications capabilities. With a focus on recurring revenue, Ooma targets both individual consumers and small to medium-sized businesses, providing affordable and efficient telephony solutions.

telecommunications
1001-5000
Founded 2003

Description

  • Design, develop, and execute test plans and test cases to validate product functionality, performance, and customer use cases.
  • Define test strategies and provide project status, risk assessments, and schedule updates to management.
  • Build, configure, and maintain lab environments for validating a variety of product configurations and solutions.
  • Collaborate with cross-functional teams across Ooma to improve test coverage and efficiency.
  • Leverage test automation and AI-assisted testing tools to improve quality and productivity.
  • Identify, document, track, and drive resolution of defects throughout the development lifecycle.
  • Prepare test reports and communicate quality results to project stakeholders.

Requirements

  • 8+ years of professional experience, including at least 5 years testing VoIP, networking, and application-based solutions in an engineering environment.
  • Bachelor’s degree in Electrical Engineering, Computer Science/Computer Engineering, or a related technical field preferred; equivalent experience and demonstrated expertise acceptable.
  • Experience developing and executing automated tests.
  • Familiarity with legacy POTS environments, including modems, alarm systems, and life safety equipment setup and operations, is required.
  • Familiarity with basic networking and LTE protocols is desirable.
  • Familiarity with generative AI and AI-assisted development or testing tools.
  • Experience working in Linux environments; basic Linux administration skills are a plus.
  • Experience testing desktop and mobile app-based UI software is desirable.
  • Ability to install, configure, and maintain test lab environments.
  • Proven ability to create clear, organized, and comprehensive test plans, test cases, and test scripts.
  • Experience troubleshooting voice, fax, alarm system signaling, and remote programming through modems is desirable.
  • Familiarity with database administration and management is desirable.
  • Strong written and verbal communication skills.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Self-motivated, detail-oriented team player with a strong work ethic and collaborative mindset.

Benefits

  • Competitive compensation with a base salary range of $130,000 to $160,000 in the San Francisco Bay Area.
  • Medical, dental, and vision insurance for employees and eligible dependents.
  • Employer-paid income protection benefits, including basic life and AD&D, short-term disability, and long-term disability.
  • FSA healthcare and dependent care benefits.
  • 401(k) with employer match, plus Roth option.
  • Employee Stock Purchase Plan (ESPP) and potential stock in the form of RSUs.
  • Paid time off, sick time, and observed corporate holidays.
  • Employee Assistance Program and life balance benefits, including travel assistance services and identity theft support.

Interested in this position?

Apply directly on the company website

Apply Now

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