Director, Infrastructure Engineering

4 hours, 56 minutes ago
Full-time
Executive
DevOps and Infrastructure
Ooma, Inc.

Ooma, Inc.

Ooma, Inc. is a telecommunications company based in Palo Alto, California, founded in 2004. It specializes in Voice over Internet Protocol (VoIP) solutions, evolving from residential free-calling devices to comprehensive cloud-based communication services for both homes and businesses. Ooma initially gained attention with its hardware like the Ooma Hub and Scout, which allowed for free calling through innovative peer-to-peer technology. The company has transitioned to a subscription model, offering services such as Ooma Premier for residential users and Ooma Office, a cloud-based VoIP system designed for businesses. Ooma has expanded its offerings through strategic acquisitions, including Voxter, Broadsmart, and OnSIP, enhancing its cloud communications capabilities. With a focus on recurring revenue, Ooma targets both individual consumers and small to medium-sized businesses, providing affordable and efficient telephony solutions.

telecommunications
1001-5000
Founded 2003

Description

  • Lead a distributed infrastructure organization of approximately 12 engineers, promoting operational excellence, reliability, and accountability.
  • Manage capital and operating budgets, vendor relationships, contract negotiations, and infrastructure cost optimization.
  • Set technical direction across data centers, cloud environments, Linux, Kubernetes, networking, storage, observability, and security.
  • Provide infrastructure platforms and services to Network Operations and other internal teams.
  • Partner with Product and Engineering on infrastructure architecture, SLAs, performance, scalability, and capacity planning.
  • Develop team leads, build leadership capacity, and evolve the organization toward functional domains.
  • Define and enforce infrastructure security standards, patching practices, upgrades, and compliance requirements.
  • Create infrastructure strategies, roadmaps, and executive presentations tied to business outcomes.
  • Own the 24/7/365 escalation model and on-call program.
  • Champion automation, standardization, modern infrastructure practices, and thoughtful use of AI.
  • Represent infrastructure with customers and partners and lead infrastructure integration for future acquisitions.

Requirements

  • 10+ years of infrastructure engineering or operations experience, including 5+ years leading teams.
  • Deep technical fluency with Linux, Kubernetes, open-source tooling, cloud infrastructure, data centers, networking, storage, observability, and network security.
  • Experience owning capital and operating budgets, managing vendors, and negotiating contracts.
  • Experience leading through a merger integration, organizational consolidation, or significant structural change preferred.
  • Background in telecom, VoIP, or carrier-grade/high-availability services strongly preferred.
  • Demonstrated infrastructure cost optimization experience preferred.
  • Ability to work remotely within the United States, hybrid, or onsite in Sunnyvale, California, during U.S. business hours.
  • Willingness to travel occasionally as needed.

Benefits

  • $170,000–$250,000 USD base salary range, with potential bonuses and/or RSUs.
  • Medical, dental, and vision insurance, including HMO, PPO, and HDHP options with HSA contributions.
  • Employer-paid life, AD&D, and short- and long-term disability coverage.
  • 401(k) with employer match, Roth option, and employee stock purchase plan.
  • Paid time off, sick time, and company holidays.
  • FSA, commuter benefits, employee assistance, travel assistance, and identity theft protection.
  • Voluntary accident, critical illness, hospital indemnity, legal, and other supplemental benefits.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Sr IaaS Platforms Engineer

Vailexa Technology 11-50 Internet Software & Services

Lead Vailexa’s IaaS Platform architecture, engineering direction, and operating model to deliver standardized, policy-driven, self-service infrastructure across private, public, and hybrid cloud environments.

4 hours, 11 minutes ago

Head of Infrastructure & Cloud Security

JustMarkets 1-10 Capital Markets

Head of Infrastructure & Cloud Security leading a security operations function across cloud, network, identity, endpoint, and data domains while advancing secure hybrid and cloud-first infrastructure.

Cybersecurity Encryption Kubernetes Network Security Secrets Management
4 hours, 26 minutes ago

AI Infrastructure Deployment Engineer

Fundrise 51-250 Capital Markets

Fundrise is hiring a field-oriented Electrical Engineer to evaluate U.S. properties and lead the electrical deployment and commissioning of modular GPU-compute infrastructure across its real estate portfolio.

Transformers
4 hours, 56 minutes ago

Infra Engineer Team Lead - US

ScaleOps 11-50 Internet Software & Services

ScaleOps is hiring an infrastructure engineering leader to own and evolve its self-hosted, SaaS, cloud, and AI infrastructure while enabling reliable customer deployments and rapid product delivery.

AWS Azure Go Helm Kubernetes OpenID Connect
2 days, 3 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers