RemoteLeaf Logo
Log in Sign up

Senior UX/CX Designer – Experience Strategy & Research

17 hours, 5 minutes ago
United States
Full-time
Senior
Product Designer (UI/UX)
Design and User Experience
Agile Design Systems Figma Prototyping Sketch UX Design
Apply Now
ONLY [オンリー]

ONLY [オンリー]

ONLY Corporation specializes in designing, manufacturing, and selling men's and women's clothing, focusing on suits, shirts, and ties. They offer both ready-made and custom suits and operate multiple stores catering to diverse suit preferences.

Textiles, Apparel & Luxury Goods
Founded 1996
View All Jobs 7

Description

  • Lead strategic customer experience and user experience initiatives from discovery through delivery.
  • Communicate complex concepts and future-state vision through storytelling and executive-level presentations.
  • Translate customer insights, business objectives, and research findings into actionable experience strategies.
  • Create and maintain journey maps, service blueprints, personas, customer jobs-to-be-done, user scenarios, task flows, wireframes, storyboards, and creative briefs.
  • Apply design systems, content frameworks, navigation models, UI patterns, and industry best practices.
  • Deliver concepts and solutions at varying levels of fidelity from early ideation to finalized designs.
  • Plan and conduct user research activities, including customer interviews and qualitative and quantitative methods.
  • Synthesize research findings and connect customer insights to strategic design recommendations.
  • Facilitate live and virtual design thinking workshops with cross-functional teams and stakeholders.
  • Develop holistic solutions that balance customer needs, business goals, and technical realities.

Requirements

  • Bachelor's degree in Industrial Design, Product Design, Human-Computer Interaction, or a related field, plus 6+ years of experience in product or service design; a master's degree with 6+ years of experience is also acceptable.
  • 8+ years of product or service design experience is strongly preferred.
  • Proficiency with Figma, Adobe Photoshop, Adobe Illustrator, and Sketch.
  • 3–4+ years of hands-on UX research experience, including planning studies, conducting interviews, gathering contextual insights, and synthesizing findings.
  • Experience independently conducting user research with minimal oversight.
  • Expertise in Customer Experience (CX) Design and Design Thinking methodologies.
  • Demonstrated ability to combine UX research and UX design responsibilities in a single role.
  • Strong communication, presentation, facilitation, and storytelling skills.
  • Experience creating strategic design deliverables beyond visual interface design.
  • Preferred: 5+ years delivering customer-facing solutions through an end-to-end design process.
  • Preferred: 3+ years conducting one-on-one customer or user interviews.
  • Preferred: 5+ years planning, facilitating, and leading in-person and virtual Design Thinking workshops.
  • Preferred: 3+ years of experience in the technology industry and/or enterprise (B2B) environments.
  • Preferred: Advanced proficiency with Figma, Photoshop, Illustrator, and Sketch.
  • Preferred: Experience influencing stakeholders and driving alignment around customer-centric solutions.
  • Preferred: Experience working in fast-paced, agile, iterative design environments.

Benefits

  • Competitive hourly pay of $45 to $48 USD for candidates based in Washington State.
  • Medical, dental, and vision coverage.
  • Flexible Spending Account.
  • 401(k) program.
  • Competitive PTO offerings.
  • Parental leave.
  • Opportunities for professional growth and development.
  • Remote location/work arrangement.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

CannonDesign

Designer IB

CannonDesign 1K-5K Professional Services

CannonDesign is seeking an architectural support professional to join a multidisciplinary project team and assist with design and technical work from concept through construction documentation.

United States Full-time Junior Product Designer (UI/UX)
17 hours, 20 minutes ago
Noodle

Associate Director, Brand & Experience Strategy

Noodle 251-1K Diversified Consumer Services

Noodle is hiring an Associate Director of Brand & Experience Strategy to shape how its university partners engage prospective students across the full recruitment lifecycle.

United States Full-time Mid Level Marketing Strategist Product Designer (UI/UX)
$75k-$80k
CRM Email Marketing SEO
17 hours, 50 minutes ago
Stand Together

Senior UX Designer

Stand Together 251-1K Diversified Consumer Services

Stand Together is hiring a Senior UX Designer to shape the Be The People digital platform, improving engagement and clarity for a new civic action movement through iterative product and content design.

United States Full-time Senior Product Designer (UI/UX)
Design Systems Figma Prototyping UX Design
18 hours, 5 minutes ago
Coffee n Clothes

Art Director

Coffee n Clothes Textiles, Apparel & Luxury Goods

CNC Agency is seeking an Art Director to translate approved creative direction into cohesive visual experiences for experiential marketing projects, owning the look and feel from direction through delivery.

United States Full-time Senior Product Designer (UI/UX)
$90k-$125k
Figma
18 hours, 5 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers