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Field Applications Scientist - San Diego / West Coast

8 hours, 54 minutes ago
United States
Full-time
Mid Level
Technical Support Engineer
Customer and Technical Support
Salesforce
Apply Now
ONI

ONI

ONI is a biotechnology company that provides super resolution microscopy solutions for visualizing protein, DNA, and RNA molecules in nanoparticles, viruses, bacteria, cells, and tissue. Their flagship product, The Nanoimager, is a compact super resolu...

Electronic Equipment, Instruments & Components
51-200
Founded 2016
View All Jobs 8

Description

  • Deliver in-person product demonstrations at customer sites across multiple application areas.
  • Design and conduct experiments at customer sites and in ONI laboratories to address customer research challenges.
  • Provide pre-, peri-, and post-sales technical support, including training, troubleshooting, and issue resolution.
  • Partner with Sales to assess opportunities and provide scientific input during customer pitches and meetings.
  • Present ONI technology and answer technical questions at conferences, webinars, seminars, and industry events.
  • Maintain expertise in advanced imaging methods and advise customers on product setup, operation, and use cases.
  • Coordinate packing, shipping, and logistics for instruments, components, and products.
  • Document customer interactions, demonstration outcomes, technical issues, and resolutions in Salesforce.
  • Report customer feedback, product performance, and customer-success metrics to Product and Marketing teams.
  • Perform basic preventative maintenance and diagnose technical issues on instrumentation.

Requirements

  • PhD in life sciences.
  • Experience preparing biological samples for fluorescence microscopy, FISH, or immunohistochemistry.
  • Experience characterizing and analyzing biological samples using fluorescence microscopy techniques.
  • Ability to design fluorescence microscopy, FISH, or immunohistochemistry sample-preparation protocols.
  • Experience analyzing microscopy data and selecting appropriate microscopy use cases.
  • Experience delivering technical demonstrations and presentations of life science technologies.
  • Ability to manage multiple concurrent projects and collaborate in multidisciplinary scientific teams.
  • Commercial understanding of the life science capital-equipment sales process.
  • Strong written and verbal scientific communication and presentation skills.
  • Experience with super-resolution microscopy, image-analysis algorithms, Salesforce or other CRM systems, and 2+ years in a commercial Field Application Scientist role are preferred.

Benefits

  • Competitive salary.
  • Flexible PTO, 11 federal holidays, and 4 dedicated wellbeing days.
  • 401(k) plan via ADP.
  • Medical, dental, and vision insurance.
  • Life insurance.
  • Perks at Work discounts and deals.

Interested in this position?

Apply directly on the company website

Apply Now

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