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Senior Director, Clinical Quality

2 months, 3 weeks ago
United States
Full-time
Lead
QA Engineer
Quality Assurance and Testing
Apply Now
Omada Health

Omada Health

Omada Health is a virtual care provider offering personalized interventions for chronic conditions, combining clinical protocols with behavior science to achieve long-term health improvements.

Health Care Providers & Services
251-1K
$256M raised
View All Jobs 3

Description

  • Lead Omada’s Clinical Quality department across program quality, accreditation, safety, health equity, and clinical quality analytics.
  • Own the operational effectiveness of the clinical quality infrastructure and the quality performance of core programs, including program-level outcomes.
  • Define and drive the roadmap for program quality, CQOC priorities, accreditation readiness, quality analytics, and AI bias monitoring.
  • Translate strategic priorities into quality systems, ownership structures, monitoring standards, and improvement plans.
  • Serve as the senior leader accountable for the integrity and performance of Omada’s clinical program model across products and care experiences.
  • Ensure programs are clinically coherent, evidence-based, measurable, aligned to client and member expectations, and improving over time.
  • Build durable quality infrastructure to support a growing portfolio of clinical products and care experiences.
  • Partner across Care Delivery, Product, Engineering, Commercial, Compliance, Legal/Regulatory, Data Analytics, and Applied AI to solve cross-functional problems and strengthen the clinical quality operating system.
  • Oversee clinical quality governance for AI-enabled products, workflows, and decision-support tools, including monitoring for quality, bias, safety, transparency, and performance.
  • Lead and develop program-level clinical owners and subject matter experts across cardiometabolic programs such as obesity, weight management, GLP-1, diabetes, hypertension, and cholesterol.

Requirements

  • MD or DO with active clinical licensure.
  • 10+ years of relevant experience aligned to Senior Director-level scope and expectations.
  • Deep experience in clinical quality, quality improvement, and program design within healthcare delivery, virtual care, or digital health.
  • Experience evaluating and improving care models, member clinical care, provider and care team quality, clinical content, and safety implications.
  • Previous management of clinical quality, accreditation, and data analytics functions.
  • Demonstrated success building systems, functions, or operating models across multiple teams and diverse stakeholders.
  • Experience working across clinical operations, product development, data analytics, and emerging technologies, including AI-enabled workflows or clinical decision support.
  • Strong executive presence with the credibility to influence senior leaders on program integrity, risk, and strategic direction.
  • Ability to convert multi-year strategy into near-term priorities, governance processes, staffing approaches, and operating routines.
  • Comfort operating in a highly matrixed environment and partnering across clinical, operational, product, legal, compliance, and technical teams.
  • Experience with NCQA population health program accreditation, ADCES, URAC, or other quality accreditation work is preferred.
  • Program management training or certification such as PMP, Lean Six Sigma, or IHI Quality Improvement is preferred.
  • Experience defining data requirements, analyzing data, and translating trends into actionable recommendations is preferred.
  • Digital health industry, health plan, and/or employer benefits experience is preferred.
  • Additional background or interest in healthcare AI, clinical informatics, data science, or telemedicine is preferred.

Benefits

  • Competitive salary with generous annual cash bonus.
  • Equity grants.
  • Remote-first work-from-home culture.
  • Flexible Time Off to rest, recharge, and connect with loved ones.
  • Generous parental leave.
  • Health, dental, and vision insurance with above-market employer contributions.
  • 401(k) retirement savings plan.
  • Lifestyle Spending Account (LSA).
  • Mental Health Support Solutions.

Interested in this position?

Apply directly on the company website

Apply Now

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