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ServiceNow UX Developer

4 hours, 32 minutes ago
Poland
Full-time
Mid Level
Product Designer (UI/UX)
Software Development
Adobe XD Angular Bootstrap CSS Figma HTML JavaScript jQuery Less Prototyping React Sass Sketch UI Design Wireframing
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Okta

Okta

Okta is a leading independent provider of identity solutions for enterprises, offering a comprehensive range of products and services to connect and protect employees, partners, and customers. With a focus on secure access, authentication, and automati...

Professional Services
5K-10K
Founded 2009
View All Jobs 75

Description

  • Translate user research and business requirements into UX deliverables such as user flows, wireframes, prototypes, and high-fidelity mockups for ServiceNow forms, portals, workspaces, and custom applications.
  • Develop and implement user-friendly interfaces directly within ServiceNow using front-end and native ServiceNow technologies.
  • Enhance out-of-the-box ServiceNow components and build custom widgets, pages, and themes for Service Portal and Employee Center.
  • Align designs with ServiceNow’s platform design system and Next Experience UI principles.
  • Serve as a subject matter expert on ServiceNow UX best practices and advise development teams and stakeholders.
  • Configure and extend ServiceNow modules such as HRSD, ITSM, CSM, and GRC to improve the user experience.
  • Define requirements, design workflows, and participate in build, configuration, testing, and troubleshooting activities through delivery.
  • Ensure ServiceNow applications meet Okta security standards and best practices.

Requirements

  • 3-5 years of experience on the ServiceNow platform, including 2-3 years dedicated to custom Service Portal or Next Experience UI development with a strong focus on user experience.
  • Experience with modern front-end frameworks and technologies including AngularJS, React, jQuery, and Bootstrap.
  • Ability to conduct qualitative and quantitative research such as interviews, surveys, and usability testing.
  • Proficiency in creating low-fidelity sketches and high-fidelity interactive prototypes.
  • Strong understanding of UI design principles, including layout, typography, and color theory.
  • Experience with responsive design principles and cross-browser compatibility.
  • Extensive experience with ServiceNow Employee Center or Service Portal, including widget development, theme customization, and portal configuration.
  • Experience with UI Builder for Next Experience UI landing pages, Configurable Workspaces, and custom web experiences.
  • Familiarity with ServiceNow UI policies, client scripts, and business rules as they relate to user experience.
  • Ability to stay current on UI/UX best practices, emerging technologies, and ServiceNow platform changes.
  • Deep empathy and a user-centric mindset.
  • Experience with UI/UX design tools such as Figma, Sketch, or Adobe XD.
  • Annual base salary in Poland: 128,000 zł to 187,000 zł PLN.

Benefits

  • Annual base salary range of 128,000 zł to 187,000 zł PLN for candidates located in Poland.
  • Equity opportunity where applicable.
  • Bonus eligibility.
  • Comprehensive healthcare coverage.
  • Financial benefits.
  • Paid time off.
  • Parental leave.
  • Remote work indicated by #LI-Remote and a global, connected onboarding experience.

Interested in this position?

Apply directly on the company website

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