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Manager, User Experience

1 hour, 19 minutes ago
United States
Full-time
Lead
Product Designer (UI/UX)
Design and User Experience
Adobe XD E-commerce Figma Prototyping Sketch UX Design
Apply Now
SupplyHouse.com

SupplyHouse.com

SupplyHouse.com is an online supplier specializing in plumbing, heating, and HVAC supplies, offering over 90,000 products at competitive prices while ensuring a low price guarantee and fast shipping to support professionals in the trades.

Building Materials
251-1K
Founded 2004
View All Jobs 23

Description

  • Manage, mentor, and develop a team of UX designers while fostering creativity, collaboration, innovation, and continuous improvement.
  • Partner with the Director of Customer Experience, Product, Engineering, and Marketing to define and execute the UX vision for customer-centered e-commerce experiences.
  • Set design standards and establish scalable processes, tools, and best practices to improve UX across the organization.
  • Use research, customer insights, and analytics to inform design decisions and measure business impact.
  • Balance strategic leadership with occasional hands-on design work on critical initiatives.
  • Advocate for the customer by ensuring usability, accessibility, and cohesive brand experiences across all touchpoints.
  • Communicate design strategies and outcomes to stakeholders at all levels to influence business and product decisions.

Requirements

  • Bachelor's degree in Human-Computer Interaction, User Experience Design, Graphic Design, Psychology, or a related field.
  • 6+ years of UX/UI design experience, including at least 3+ years in a leadership role.
  • Experience scaling high-performing design teams.
  • A strong portfolio showcasing UX design work, including leadership, design process, and impact on user and business outcomes.
  • Demonstrated experience designing and delivering e-commerce experiences that drive engagement, conversion, and customer satisfaction.
  • Experience coaching, mentoring, and developing design talent.
  • Hands-on experience with modern design and prototyping tools such as Figma, Sketch, and Adobe XD.
  • Experience guiding teams through user research, usability testing, and data-driven design.
  • Excellent communication and storytelling skills with the ability to influence across teams and leadership levels.
  • Deep knowledge of accessibility standards and inclusive design practices.
  • Must be currently authorized to work in the U.S. on a full-time basis; no visa sponsorship is available.
  • Remote candidates must live in or be willing to relocate to one of the eligible states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, or Washington.
  • Ability to travel to the Melville, NY headquarters 6 times per year for internal meetings and team-building activities.
  • Remote employees must work in a distraction-free environment with minimal background noise and interruptions.

Benefits

  • Base salary of $125,000–$155,000 per year.
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options.
  • 401(k) with up to 4% company match.
  • Paid vacation, sick time, and holidays.
  • Company-paid basic life insurance and long-term disability coverage.
  • Flexible Spending Account (FSA).
  • Confidential mental health, financial planning, and legal support through the Employee Assistance Program (EAP).
  • Company-provided equipment plus a one-time $250 work-from-home stipend.
  • $750 annual professional development budget.
  • $25 monthly Grubhub credit.
  • Annual merit and bonus opportunities.
  • Volunteer Paid Time Off and access to wellness initiatives and flex-time policy.
  • Ownership for All program that provides employees financial participation in company growth.

Interested in this position?

Apply directly on the company website

Apply Now

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