(EG0073) Senior Business Systems Analyst

1 hour, 16 minutes ago
Full-time
Senior
Software Development
Nortal

Nortal

Nortal specializes in digital transformation by leveraging data-driven technology and strategic change management to create seamless processes for governments, businesses, and healthcare sectors across Europe, the Middle East, and Africa.

Internet Software & Services
251-1K
Founded 2000
$19M raised

Description

  • Analyze and document business processes, workflows, and functional requirements.
  • Collaborate with Marketing, IT, Data, and other stakeholders to identify needs and improvement opportunities.
  • Support marketing technology platforms, CRM systems, enterprise integrations, and system modernization initiatives.
  • Participate in data migration, mapping, validation, reconciliation, and integration projects.
  • Create BRDs, FRDs, user stories, process maps, functional documentation, and acceptance criteria.
  • Facilitate stakeholder meetings, discovery sessions, and requirements workshops.
  • Perform data analysis and quality validation to ensure accuracy and consistency.
  • Coordinate User Acceptance Testing and track solution validation against business requirements.
  • Identify project risks, dependencies, and process optimization opportunities.
  • Support system deployments, digital transformation initiatives, and cross-functional project delivery.

Requirements

  • 5+ years of experience in Business Systems Analysis, requirements gathering, and process analysis.
  • 2–3+ years of experience in Marketing Operations, including CRM, marketing automation, or marketing technology platforms.
  • 3+ years of experience in Data Management and Analysis, including validation, mapping, reconciliation, and data quality.
  • SQL knowledge is highly desirable.
  • 2–3+ years of experience with system integration, data migration, or system modernization projects.
  • 4+ years of experience creating BRDs, FRDs, user stories, acceptance criteria, and process diagrams.
  • 2+ years of experience coordinating UAT, validating requirements, and tracking defects.
  • 3+ years of stakeholder management experience across business and technical teams.
  • 2+ years of experience with Agile methodologies, Scrum, Jira, Confluence, or equivalent tools.

Benefits

  • Competitive salary in USD.
  • 100% remote work with access to coworking spaces across LATAM.
  • Paid time off and national holidays according to local regulations, with full salary.
  • Paid sick leave.
  • Annual credit for work-life and personal perks.
  • Birthday week day off.
  • Team-building activities, tech talks, and virtual coffee breaks.
  • People Care support for wellness and professional growth.

Interested in this position?

Apply directly on the company website

Apply Now

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