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Admissions Operations Coordinator

1 day, 1 hour ago
Anywhere
Full-time
Entry Level
Academic Advisor
Operations
CRM
Apply Now
Nightingale College

Nightingale College

Nightingale College is a proprietary post-secondary institution dedicated to providing accredited nursing education programs. With a focus on excellence, integrity, and continuous improvement, the College offers Associate and Bachelor's Degree of Nursi...

Education Services
51-250
Founded 2010
View All Jobs 2

Description

  • Respond promptly to incoming lead communications by phone, email, web appointments, and voicemail while providing high-quality customer service.
  • Serve as the first point of contact for prospective and current students and share accurate information in compliance with FERPA.
  • Collaborate cross-functionally to keep contact information and student records up to date.
  • Accurately enter and maintain data in the learner management system (LMS) and customer relationship management (CRM) platforms in real time.
  • Identify and merge duplicate records in LMS and CRM systems to improve data accuracy and operational efficiency.
  • Process student applications, enrollment updates, payments, and refunds in accordance with policies and timelines.
  • Audit new student documentation for completeness and accreditation compliance.
  • Prepare and provide a daily activity report (DAR).
  • Identify process or policy improvement opportunities and make recommendations.
  • Support cross-functional projects as needed and take on additional responsibilities as they arise.

Requirements

  • High school diploma or GED required.
  • Demonstrated experience in college admissions, data entry, or customer service preferred.
  • Demonstrated proficiency in Microsoft Office.
  • Availability to work standard hours starting no earlier than 8:30 AM local time, with adjusted start/end times for Eastern time zone employees.
  • Availability for one late-night shift per week.
  • Availability for occasional Saturday coverage from 9:00 AM to 1:00 PM local time.
  • Willingness to adjust schedule based on business needs.
  • Employment contingent upon successful completion of a background check and drug screen.
  • Attendance at New Collaborator Orientation (NCO) in Salt Lake City, Utah is required.
  • Travel, lodging, and other accommodations for NCO are covered by the college.

Benefits

  • Budgeted hiring range of $25 per hour.
  • Travel, lodging, and other accommodations covered for required New Collaborator Orientation in Salt Lake City, Utah.
  • Professional development and personal growth support.
  • Work-life integration focus.
  • Mission-driven work supporting nursing education and underserved communities.
  • Inclusive, equal opportunity employer environment.

Interested in this position?

Apply directly on the company website

Apply Now

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