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Director, Integrated Demand Programs

2 hours, 3 minutes ago
United States
Full-time
Mid Level
Social Media Manager
Marketing and Growth
Influencer Marketing
Apply Now
Nice Côte d'Azur

Nice Côte d'Azur

Nice Côte d'Azur promotes tourism in the Nice Côte d'Azur region, offering resources for exploring the area and organizing weekend getaways that blend coastal and mountain experiences, while also providing interactive exploration games and multimedia c...

Hotels, Restaurants & Leisure
Founded 1960
View All Jobs 125

Description

  • Develop and execute a global social media strategy aligned with NiCE’s AI-first positioning and CXone narrative.
  • Manage the global social editorial calendar across LinkedIn, X, YouTube, and emerging platforms.
  • Promote research, reports, product launches, and thought leadership across social channels.
  • Partner with marketing teams to support product launches, analyst recognition, and major events such as NiCE World.
  • Drive executive and employee advocacy by working with leadership and subject matter experts to amplify thought leadership and industry conversations.
  • Develop programs that encourage employees, partners, and community members to participate in social storytelling.
  • Build relationships with CX influencers and industry communities.
  • Monitor social performance, competitive activity, and industry conversations to identify opportunities and optimize strategy.
  • Collaborate with design, PR, and marketing teams to produce engaging visuals and video content.
  • Engage with analysts, customers, practitioners, and industry conversations to strengthen NiCE’s voice in the CX and AI community.

Requirements

  • 4+ years of experience in social media management, ideally in B2B technology or SaaS.
  • Proven track record of growing engagement, reach, and audience for enterprise technology brands.
  • Strong understanding of LinkedIn as a B2B channel and experience with major social platforms.
  • Experience with social media management and analytics platforms such as Sprinklr, Brandwatch, Hootsuite, or similar tools.
  • Strong editorial and storytelling skills.
  • Data-driven mindset with experience analyzing performance metrics.
  • Experience working with global marketing teams.
  • Experience marketing AI, CX, contact center, or enterprise cloud technologies is preferred.
  • Experience supporting major events, product launches, or analyst recognition campaigns is preferred.
  • Experience with social analytics and listening tools to uncover audience insights and inform content strategy is preferred.
  • Familiarity with influencer or advocacy programs is preferred.
  • Basic video editing or motion content experience is preferred.

Benefits

  • Opportunity to join NiCE at a pivotal moment with a reinvigorated brand and rapidly expanding global presence.
  • Work on a high-visibility global brand and content team with cross-functional exposure.
  • Contribute to a company recognized as an innovation leader in AI, cloud, and digital.
  • Join an organization with over 8,500 employees across 30+ countries and a global market footprint.
  • Equal opportunity employer consideration for all qualified applicants.

Interested in this position?

Apply directly on the company website

Apply Now

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