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AI Solution Strategist

14 hours, 27 minutes ago
United States
Full-time
Senior
AI (Artificial Intelligence)
Artificial Intelligence and Machine Learning
Apply Now
Nice Côte d'Azur

Nice Côte d'Azur

Nice Côte d'Azur promotes tourism in the Nice Côte d'Azur region, offering resources for exploring the area and organizing weekend getaways that blend coastal and mountain experiences, while also providing interactive exploration games and multimedia c...

Hotels, Restaurants & Leisure
Founded 1960
View All Jobs 23

Description

  • Operate at the intersection of AI product strategy, pre-sales, and customer success to shape solution direction and adoption.
  • Collaborate with Product Managers, Engineers, and GTM teams to define, develop, and launch conversational AI agents for large-scale customer interactions.
  • Convert business requirements into well-designed, high-performing AI agents through hands-on agent design and specification.
  • Lead delivery across multiple concurrent, complex agent projects and manage visibility with both customers and internal stakeholders.
  • Bridge technical teams and business stakeholders throughout the entire development lifecycle to ensure alignment and successful outcomes.
  • Shape agent behavior using conversational design principles, product intuition, and performance data.
  • Surface data-driven action items and iterate on agent performance to improve customer outcomes and internal decision-making.
  • Support customer engagements as a strategic partner, guiding the evolution, execution, and adoption of concrete AI initiatives.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or a related discipline, or demonstrated equivalent experience.
  • An MBA or similar experience combining technology and business operations is a notable advantage.
  • Proven ability to manage multiple high-stakes projects concurrently.
  • History of rallying cross-functional teams toward delivery in demanding environments.
  • Solid grasp of software development fundamentals, product management, and engineering workflows (technical depth without daily coding).
  • Experience with conversational design principles and customer experience strategy.
  • Practical understanding of deploying AI that reliably serves real customers at volume.
  • Skilled at using performance data to identify issues, mitigate risks, and iterate toward better outcomes.
  • Sharp written and verbal communication skills with the ability to translate technical detail for non-technical audiences.
  • Strong critical thinking and comfort with ambiguity, able to make sound decisions with incomplete information and align diverse stakeholders.

Benefits

  • Opportunity to build and launch AI agents at the leading edge of the industry.
  • Daily collaboration with product and engineering teams focused on enterprise AI innovation.
  • Develop a distinctive skill set spanning AI strategy, conversational design, and customer operations.
  • Gain high-demand expertise and visibility across customers and NiCE leadership.

Interested in this position?

Apply directly on the company website

Apply Now

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