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Implementation Specialist - CRM

2 months ago
United States
Full-time
Mid Level
Implementation Engineer
Project and Program Management
CRM HIPAA
Apply Now
Nextech

Nextech

Nextech is a leading healthcare technology solution provider for specialty physicians, offering fully integrated Electronic Medical Records (EMR/EHR) and Practice Management software. With a focus on efficiency, accuracy, and profitability, Nextech ser...

Internet Software & Services
251-1K
Founded 1997
$1M raised
View All Jobs 5

Description

  • Conduct client training in preparation for go-live events using Nextech CRM’s standard implementation methodology.
  • Complete practice assessments and workflow analysis guided by industry best practices.
  • Instruct clinical and non-clinical staff on the proper use of software applications.
  • Train staff in individual and group settings using varied teaching strategies.
  • Provide go-live support and assist with post-go-live optimization.
  • Investigate and resolve client issues during implementation and go-live.
  • Identify workflow improvement opportunities after go-live.
  • Partner with internal teams to ensure successful implementation and alignment with client needs.
  • Communicate progress updates to customers, project managers, and department managers.
  • Perform additional responsibilities and duties as assigned based on business needs.

Requirements

  • 3 years of experience in the Healthcare IT industry, specifically CRM software implementation.
  • 1 year of GoHighLevel (GHL) software experience.
  • Ability to cultivate strong relationships and influence behavior.
  • Excellent verbal and written communication skills.
  • Excellent time management and organization skills.
  • Proven ability to solve problems creatively.
  • Knowledge of or applicable experience in one of Nextech’s main medical specialties (preferred).
  • Knowledge of medical clinic workflow (preferred).
  • Understanding of HIPAA and PHI (preferred).
  • Technical background in CRM or GHL (preferred).
  • Bachelor’s degree in a related field (preferred).

Benefits

  • Generous annual bonus opportunity.
  • 401(k) with employer match.
  • Flexible Time Off with no need to worry about available hours.
  • 11 paid holidays.
  • Volunteer Time Off.
  • Medical, dental, and vision insurance plans.
  • Health Savings Account with employer match and Flexible Spending Account.
  • 100% company-paid parental leave after 6 months.
  • 100% company-paid life insurance and short- and long-term disability insurance.
  • Wellness program with discounts on medical premiums.
  • Employee Assistance Program with free counseling sessions.
  • Corporate discounts on retail, travel, and entertainment.
  • Pet insurance options.

Interested in this position?

Apply directly on the company website

Apply Now

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