Swedish Speaking - Customer Support Agent iGaming in Malta - Relocation Included

1 week, 3 days ago
Full-time
Entry Level
Customer and Technical Support
Next Job Abroad

Next Job Abroad

Next Job Abroad specializes in assisting individuals in finding employment opportunities abroad by providing comprehensive support throughout the job search and relocation process, including guidance on CVs, job interviews, and securing housing.

Founded 2012

Description

  • Provide customer support via chat, email, and phone to Swedish-speaking clients.
  • Resolve customer inquiries and issues promptly and professionally.
  • Educate customers about products and services to improve their gaming experience.
  • Collaborate with team members to maintain high service quality.
  • Maintain accurate records of customer interactions in the CRM system.
  • Monitor customer feedback and report insights to help improve services.
  • Participate in training and development to strengthen product knowledge and service skills.

Requirements

  • Fluency in Swedish and a good command of English; additional languages are a plus.
  • Experience in customer support or a related field is preferred.
  • Strong communication and interpersonal skills with a focus on customer satisfaction.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Proficiency with CRM systems and customer support tools is an advantage.
  • Willingness to relocate to Malta and adapt to a new culture.
  • Passion for gaming and understanding of the iGaming industry is a strong plus.

Benefits

  • Career growth opportunities in a renowned iGaming company.
  • International and diverse work environment.
  • Competitive performance bonuses.
  • Yearly salary of €26,000 excluding bonuses.
  • Health care benefits and various discounts.
  • Fully paid training by certified instructors.
  • State-of-the-art premises with relaxing break areas.
  • Relocation package, reviewed case by case.

Interested in this position?

Apply directly on the company website

Apply Now

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