Love Jewellery - Danish Customer Support in Greece

3 weeks, 4 days ago
Full-time
Entry Level
Customer and Technical Support
Next Job Abroad

Next Job Abroad

Next Job Abroad specializes in assisting individuals in finding employment opportunities abroad by providing comprehensive support throughout the job search and relocation process, including guidance on CVs, job interviews, and securing housing.

Founded 2012

Description

  • Handle Danish customer inquiries primarily via email and chat, with some phone support.
  • Assist customers with order tracking, delivery updates, damaged items, and size exchanges.
  • Use CRM platforms and 3–5 internal systems to manage customer requests efficiently.
  • Provide clear, accurate, and helpful written support throughout the shopping experience.
  • Collaborate within a multicultural international customer service team.

Requirements

  • Native or C1-level Danish proficiency.
  • Conversational English at B2 level for training and system navigation.
  • Strong written communication skills in Danish.
  • Comfortable typing speed and solid computer skills.
  • Enthusiastic, open-minded, adaptable, and willing to learn.
  • Previous retail, sales, or customer support experience is preferred but not required.
  • Willingness and ability to relocate to Athens, Greece.

Benefits

  • Relocation support, including covered flight expenses.
  • Initial hotel accommodation at no cost.
  • Assistance finding long-term housing in Greece.
  • Competitive monthly salary plus two additional salaries per year.
  • Paid professional training.
  • Healthcare benefits and employee discounts.
  • Free online Greek language courses.
  • Career development opportunities, social events, and an international work environment.

Interested in this position?

Apply directly on the company website

Apply Now

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