German Speaking - Outsourcing Manager for Collections in a German Bank

1 month, 4 weeks ago
Next Job Abroad

Next Job Abroad

Next Job Abroad specializes in assisting individuals in finding employment opportunities abroad by providing comprehensive support throughout the job search and relocation process, including guidance on CVs, job interviews, and securing housing.

Founded 2012

Description

  • Manage and oversee outsourcing operations for collections within the bank.
  • Develop and maintain relationships with external collection agencies and service providers.
  • Monitor and evaluate the performance of outsourced collections against service level agreements.
  • Implement strategies to improve collection performance and operational efficiency.
  • Collaborate with internal stakeholders to align outsourcing strategies with business objectives.
  • Prepare regular reports and presentations on collections performance and outsourcing metrics.
  • Stay updated on industry trends and best practices related to debt collections and outsourcing.
  • Lead a team focused on improving the effectiveness of collections operations.

Requirements

  • Fluency in German and strong command of English; additional languages are an advantage.
  • 3+ years of experience in collections management, particularly in a banking or financial services setting.
  • Proven experience in outsourcing operations, sales, and vendor management.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work effectively in a multifaceted, fast-paced environment.
  • Relevant degree in finance, business administration, or a related field.

Benefits

  • Yearly salary of €37,000 excluding bonuses.
  • Competitive performance bonuses.
  • Career growth opportunities in a renowned global bank.
  • International and diverse work environment.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State-of-the-art premises with relaxing break areas.
  • Relocation package available, reviewed case by case.

Interested in this position?

Apply directly on the company website

Apply Now

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