German-speaking Customer Support Expert in Greece (incl. Relocation Support)

1 month, 4 weeks ago
Full-time
Junior
Customer and Technical Support
Next Job Abroad

Next Job Abroad

Next Job Abroad specializes in assisting individuals in finding employment opportunities abroad by providing comprehensive support throughout the job search and relocation process, including guidance on CVs, job interviews, and securing housing.

Founded 2012

Description

  • Assist customers via email, chat, and phone.
  • Advise customers on the correct use of products or services.
  • Analyze problems and identify suitable solutions.
  • Process refunds, exchanges, and adjustments.
  • Support customers with orders and general inquiries.
  • Follow up on open cases until they are fully resolved.
  • Guide customers professionally and maintain a positive customer journey.

Requirements

  • Fluency in German and good English skills.
  • Strong communication abilities.
  • Solution-oriented thinking and a structured way of working.
  • Experience in customer service or troubleshooting is an advantage.
  • Interest in digital tools, products, or service processes.
  • A positive attitude and enjoyment of working in an international environment.

Benefits

  • Comprehensive relocation support, including flight, hotel, and help finding accommodation.
  • Competitive salary plus two additional monthly salaries per year.
  • Health insurance and attractive employee discounts.
  • Full onboarding and training provided by experienced trainers.
  • Development and career advancement opportunities.
  • Free online language courses, such as Greek.
  • Modern office with relaxed break areas, with office use optional.
  • Multicultural, inclusive work environment with a strong focus on equality and personal growth.

Interested in this position?

Apply directly on the company website

Apply Now

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