Finnish Speaking - Customer Support Agent iGaming in Malta - Relocation Included

2 months ago
Full-time
Junior
Customer and Technical Support
Next Job Abroad

Next Job Abroad

Next Job Abroad specializes in assisting individuals in finding employment opportunities abroad by providing comprehensive support throughout the job search and relocation process, including guidance on CVs, job interviews, and securing housing.

Founded 2012

Description

  • Provide customer support via chat, email, and phone to Finnish-speaking clients.
  • Resolve customer questions and concerns quickly and effectively.
  • Guide customers through gaming products and services.
  • Collaborate with team members to maintain high service quality standards.
  • Record customer interactions accurately in the CRM system.
  • Collect customer feedback and relay it to support service improvements.
  • Participate in ongoing training to improve product knowledge and service skills.

Requirements

  • Fluency in Finnish and strong command of English; additional languages are a plus.
  • Experience in customer service or a similar role is preferred.
  • Excellent communication and interpersonal skills with a focus on customer satisfaction.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Familiarity with CRM systems and customer support tools is advantageous.
  • Willingness to relocate to Malta and adapt to a new cultural environment.
  • Genuine interest in gaming and familiarity with the iGaming industry is a significant asset.

Benefits

  • Yearly salary of €26,000 excluding bonuses.
  • Competitive performance bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • Career growth opportunities in a renowned iGaming company.
  • International and diverse work environment.
  • Relocation package, reviewed case by case.
  • State-of-the-art premises with relaxing break areas.

Interested in this position?

Apply directly on the company website

Apply Now

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