Dutch Speaking - Content Moderation/Customer Service Agent in Malta

1 month ago
Full-time
Entry Level
Customer and Technical Support
Next Job Abroad

Next Job Abroad

Next Job Abroad specializes in assisting individuals in finding employment opportunities abroad by providing comprehensive support throughout the job search and relocation process, including guidance on CVs, job interviews, and securing housing.

Founded 2012

Description

  • Review and moderate user-generated content to ensure compliance with community standards.
  • Provide customer support via chat, email, and phone to Dutch-speaking users.
  • Resolve customer inquiries and issues in a friendly and professional manner.
  • Collaborate with team members to improve the overall user experience.
  • Maintain accurate records of customer interactions and moderation activities.
  • Share feedback on user trends and opportunities to improve moderation processes.
  • Stay updated on best practices in content moderation and customer service.

Requirements

  • Fluency in Dutch and a strong command of English; additional languages are a plus.
  • Experience in customer service or content moderation is advantageous.
  • Exceptional attention to detail and strong analytical skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Familiarity with CRM systems and content moderation tools is beneficial.
  • Willingness to relocate to Malta.
  • Strong interest in online safety and content moderation is an advantage.

Benefits

  • Yearly salary of €26,000 excluding bonuses.
  • Competitive performance bonuses.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • Career growth opportunities in a renowned iGaming company.
  • International and diverse work environment.
  • Relocation package reviewed case by case.
  • State-of-the-art premises with relaxing break areas.

Interested in this position?

Apply directly on the company website

Apply Now

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