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Senior/Lead Forward Deployed AI Engineer-Anthropic-UK

1 month, 2 weeks ago
United Kingdom
Full-time
Lead
AI Engineer
Software Development
AWS Azure CI/CD Docker GCP Git JavaScript Microservices Python REST API Secrets Management SQL TypeScript
Apply Now
NewRocket

NewRocket

NewRocket is a full-service, elite ServiceNow partner that delivers meaningful experiences and extraordinary results. They help enterprise leaders tackle tough business challenges, navigate change with confidence, and go beyond workflows to create a re...

Internet Software & Services
251-1K
Founded 2016
View All Jobs 30

Description

  • Deploy and operationalize agentic AI workflows, assistants, automations, and integrations in customer environments.
  • Translate customer requirements and processes into technical architectures and production-ready AI solutions.
  • Build generative AI applications using Claude, LLM platforms, RAG, tool use, structured outputs, and orchestration.
  • Develop secure integrations among ServiceNow, enterprise systems, APIs, data platforms, identity systems, and AI services.
  • Create prototypes, demonstrations, pilots, reusable implementation patterns, prompt libraries, and deployment assets.
  • Develop AI evaluation, monitoring, validation, regression-testing, and responsible-AI controls.
  • Troubleshoot and optimize model behavior, retrieval pipelines, integrations, permissions, reliability, latency, and cost.
  • Collaborate with consulting, product, data, AI/ML, ServiceNow, and customer teams throughout delivery.
  • Contribute reusable components, standards, product feedback, and platform capabilities to NewRocket’s AI products and Agent Packs.

Requirements

  • 8+ years of experience in software engineering, systems integration, enterprise platforms, workflow automation, or related technical delivery roles.
  • Hands-on experience with full-stack development, scripting, APIs, microservices, enterprise integrations, or cloud-native applications.
  • Experience building, deploying, or supporting AI/LLM applications, RAG systems, conversational experiences, or agentic workflows.
  • Proficiency in JavaScript/TypeScript, Python, or similar languages.
  • Experience with AWS, Microsoft Azure, or Google Cloud.
  • Knowledge of prompt and context engineering, embeddings, vector search, RAG, tool use, structured outputs, and model evaluation.
  • Understanding of responsible AI, sensitive-data protection, access controls, human oversight, AI safety, and secure deployment.
  • Experience in customer-facing engineering, consulting, solutions architecture, technical implementation, or professional services.
  • Ability to communicate with technical and business stakeholders, manage ambiguity, prioritize work, and travel approximately 25%.
  • Preferred: Anthropic API or Claude experience, ServiceNow development, MCP, vector databases, orchestration frameworks, AI observability, Docker, CI/CD, SQL, Git, or infrastructure-as-code.

Benefits

  • Remote work with approximately 25% travel.
  • Inclusive, diverse, and equal-opportunity workplace.
  • Work on enterprise AI products, accelerators, and Anthropic-powered solutions.
  • Professional growth through Anthropic training, partner enablement, and technical education opportunities.
  • Disability accommodations available through NewRocket Human Resources.

Interested in this position?

Apply directly on the company website

Apply Now

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