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Forward Deployed AI Engineer-Anthropic-US West

1 month ago
United States
Full-time
Senior
AI Engineer
Software Development
AWS Azure CI/CD Docker GCP Generative AI Git JavaScript Microservices Python REST API Secrets Management SQL TypeScript
Apply Now
NewRocket

NewRocket

NewRocket is a full-service, elite ServiceNow partner that delivers meaningful experiences and extraordinary results. They help enterprise leaders tackle tough business challenges, navigate change with confidence, and go beyond workflows to create a re...

Internet Software & Services
251-1K
Founded 2016
View All Jobs 30

Description

  • Deploy and operationalize agentic AI workflows, assistants, automations, and integrations in ServiceNow and enterprise ecosystems.
  • Translate customer requirements and processes into technical architectures, implementation plans, and production-ready solutions.
  • Build LLM applications using Claude and other platforms, including prompt/context engineering, RAG, tool use, structured outputs, and orchestration.
  • Develop secure integrations, microservices, scripts, APIs, and supporting interfaces across enterprise systems and data sources.
  • Create prototypes, demonstrations, pilots, reusable solution patterns, prompt libraries, and deployment assets.
  • Evaluate AI solutions for accuracy, groundedness, safety, latency, cost, task completion, and user experience.
  • Implement responsible AI safeguards, access controls, human review workflows, validation, monitoring, and documentation.
  • Troubleshoot and optimize AI workflows, retrieval pipelines, integrations, permissions, data quality, performance, and reliability.
  • Collaborate with customers, consultants, product teams, engineers, ServiceNow teams, and the AI Center of Excellence.
  • Contribute customer insights, reusable components, evaluation frameworks, and delivery standards to NewRocket’s AI platforms and accelerators.

Requirements

  • 5–8 years of experience in software engineering, systems integration, enterprise platforms, workflow automation, or related technical delivery.
  • Hands-on experience with full-stack development, scripting, APIs, microservices, enterprise integrations, or cloud-native applications.
  • Experience building, deploying, or supporting AI/LLM applications, RAG systems, conversational experiences, automations, or agentic workflows.
  • Proficiency in JavaScript/TypeScript, Python, or similar languages.
  • Experience with AWS, Microsoft Azure, Google Cloud, or comparable cloud platforms.
  • Knowledge of prompt engineering, context windows, embeddings, vector search, RAG, tool use, structured outputs, and model evaluation.
  • Understanding of responsible AI, sensitive-data handling, access controls, human oversight, AI safety, and secure deployment.
  • Customer-facing experience in engineering, consulting, technical implementation, solutions architecture, or professional services.
  • Ability to communicate technical concepts clearly, manage ambiguity, prioritize work, and travel approximately 25%.
  • Preferred: Anthropic API/Claude, MCP, ServiceNow, vector databases, LangChain/LangGraph/LlamaIndex/Semantic Kernel, AI observability, Docker, CI/CD, SQL, Git, and infrastructure-as-code experience.

Benefits

  • Remote work with client travel.
  • Opportunity to work with Anthropic Claude technology and enterprise AI deployments.
  • Professional training and partner enablement through Anthropic programs.
  • Inclusive, equal-opportunity workplace committed to diversity and accommodation.

Interested in this position?

Apply directly on the company website

Apply Now

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