NewRocket

NewRocket is a full-service, elite ServiceNow partner that delivers meaningful experiences and extraordinary results. They help enterprise leaders tackle tough business challenges, navigate change with confidence, and go beyond workflows to create a re...

Internet Software & Services

Information Technology

251-1K (720)

Founded 2016

30 open positions

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Forward Deployed AI Engineer-Anthropic-US West

1 month ago

United States

Full-time

Senior

AI Engineer

Software Development

AWS Azure CI/CD Docker GCP Generative AI Git JavaScript Microservices Python REST API Secrets Management SQL TypeScript

Apply Now

NewRocket

Internet Software & Services

251-1K

Founded 2016

View All Jobs 30

Description

Deploy and operationalize agentic AI workflows, assistants, automations, and integrations in ServiceNow and enterprise ecosystems.
Translate customer requirements and processes into technical architectures, implementation plans, and production-ready solutions.
Build LLM applications using Claude and other platforms, including prompt/context engineering, RAG, tool use, structured outputs, and orchestration.
Develop secure integrations, microservices, scripts, APIs, and supporting interfaces across enterprise systems and data sources.
Create prototypes, demonstrations, pilots, reusable solution patterns, prompt libraries, and deployment assets.
Evaluate AI solutions for accuracy, groundedness, safety, latency, cost, task completion, and user experience.
Implement responsible AI safeguards, access controls, human review workflows, validation, monitoring, and documentation.
Troubleshoot and optimize AI workflows, retrieval pipelines, integrations, permissions, data quality, performance, and reliability.
Collaborate with customers, consultants, product teams, engineers, ServiceNow teams, and the AI Center of Excellence.
Contribute customer insights, reusable components, evaluation frameworks, and delivery standards to NewRocket’s AI platforms and accelerators.

Requirements

5–8 years of experience in software engineering, systems integration, enterprise platforms, workflow automation, or related technical delivery.
Hands-on experience with full-stack development, scripting, APIs, microservices, enterprise integrations, or cloud-native applications.
Experience building, deploying, or supporting AI/LLM applications, RAG systems, conversational experiences, automations, or agentic workflows.
Proficiency in JavaScript/TypeScript, Python, or similar languages.
Experience with AWS, Microsoft Azure, Google Cloud, or comparable cloud platforms.
Knowledge of prompt engineering, context windows, embeddings, vector search, RAG, tool use, structured outputs, and model evaluation.
Understanding of responsible AI, sensitive-data handling, access controls, human oversight, AI safety, and secure deployment.
Customer-facing experience in engineering, consulting, technical implementation, solutions architecture, or professional services.
Ability to communicate technical concepts clearly, manage ambiguity, prioritize work, and travel approximately 25%.
Preferred: Anthropic API/Claude, MCP, ServiceNow, vector databases, LangChain/LangGraph/LlamaIndex/Semantic Kernel, AI observability, Docker, CI/CD, SQL, Git, and infrastructure-as-code experience.

Benefits

Remote work with client travel.
Opportunity to work with Anthropic Claude technology and enterprise AI deployments.
Professional training and partner enablement through Anthropic programs.
Inclusive, equal-opportunity workplace committed to diversity and accommodation.

Interested in this position?

Apply directly on the company website

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