Delivery Director – AI Foundry & Anthropic Business-Eastern US

1 week, 5 days ago
Full-time
Executive
Artificial Intelligence and Machine Learning
NewRocket

NewRocket

NewRocket is a full-service, elite ServiceNow partner that delivers meaningful experiences and extraordinary results. They help enterprise leaders tackle tough business challenges, navigate change with confidence, and go beyond workflows to create a re...

Internet Software & Services
251-1K
Founded 2016

Description

  • Lead high-quality, on-time, and on-budget delivery across the assigned AI Foundry and Anthropic portfolio.
  • Manage executive client relationships, delivery governance, escalations, risks, quality, and value realization.
  • Oversee AI engagements involving Claude, RAG, agentic AI, workflow automation, ServiceNow integration, governance, and managed operations.
  • Manage portfolio forecasting, revenue, utilization, margins, staffing, capacity, dependencies, and operational performance.
  • Ensure responsible AI controls covering security, privacy, data access, evaluation, testing, observability, and human oversight.
  • Lead sales-to-delivery transitions, including SOWs, proposals, estimates, staffing, governance, and project mobilization.
  • Coach and develop multidisciplinary, globally distributed teams across delivery, engineering, architecture, consulting, and related functions.
  • Partner with Sales to shape opportunities, expand existing accounts, support bookings, and develop new AI offerings.
  • Collaborate with leadership to improve delivery frameworks, methodologies, playbooks, accelerators, and operating practices.
  • Maintain personal utilization through executive governance, strategic advisory, escalations, workshops, and solution shaping.

Requirements

  • Bachelor’s degree or equivalent relevant experience.
  • 12+ years of experience in professional services, consulting, technology delivery, digital transformation, enterprise platforms, or a related field.
  • 8–12 years of experience in program management, project management, delivery leadership, or client engagement management.
  • 5+ years of experience in portfolio management, account delivery leadership, or P&L/margin accountability.
  • 5+ years of people-management experience, including coaching and developing technical or cross-functional teams.
  • 2+ years of delivery leadership on enterprise AI or GenAI programs, including at least one production LLM or agentic deployment.
  • Experience leading complex enterprise technology programs with distributed teams, multiple stakeholders, interdependent workstreams, and executive governance.
  • Strong knowledge of enterprise AI, LLMs, Claude, RAG, agentic AI, workflow automation, cloud platforms, AI governance, and adoption.
  • Understanding of ServiceNow platforms, enterprise workflows, integrations, and AI-enabled experiences.
  • Strong financial, risk-management, executive communication, collaboration, and people-leadership skills; Agile, Scrum, PMP, ServiceNow, cloud, AI/ML, or Anthropic-related certifications are preferred.

Benefits

  • Hybrid or remote work options.
  • Up to 25% travel based on client and business needs.
  • Inclusive equal-opportunity workplace committed to diversity and respect.
  • Workplace accommodations available for individuals with disabilities.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

ERP Transformation Manager (D365 F&O)

Grüns 1-10 Food Products

Grüns is hiring an ERP leader to own the implementation and rollout of Microsoft Dynamics 365 Finance & Operations, improving cross-functional processes and building scalable operational infrastructure for the company’s growth.

22 hours, 55 minutes ago

Program Manager

Pansophic Learning 51-250 Diversified Consumer Services

Pansophic Learning is seeking a Program Manager to support backend operations for its Learning Services and AMP Training departments, overseeing systems, compliance, billing, scheduling, and team support.

Power BI
23 hours, 10 minutes ago

Product Readiness Manager (Remote eligible in Bulgaria)

Smartsheet 1K-5K Internet Software & Services

Smartsheet is seeking a remote Product Readiness Manager in Bulgaria to support go-to-market teams by preparing new products and features for launch and helping customers maximize the value of its cloud-based work execution platform.

23 hours, 10 minutes ago

Senior Strategic Delivery Coordinator, DFIR & GRIT - Remote (Anywhere in the U.S.)

GuidePoint Security 251-1K Internet Software & Services

GuidePoint Security is seeking a Senior Strategic Delivery Coordinator to manage complex DFIR and Threat Intelligence engagements end-to-end, ensuring high-quality delivery, effective client communication, and continuous practice improvement.

Confluence Cybersecurity JIRA Salesforce SIEM
23 hours, 10 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers