Outbound Logistics Coordinator

2 weeks, 2 days ago
Full-time
Junior
Operations
NeoWork

NeoWork

NeoWork provides offshoring, nearshoring, and outsourcing solutions to help businesses hire top global talent and enhance their operational capabilities across various fields, including software engineering, data science, and support services.

Professional Services
51-250
Founded 2017

Description

  • Coordinate the handoff from approved customer orders to executed carrier pickups.
  • Confirm pickups with carriers via email and follow up to ensure timely execution.
  • Complete routing requirements within customer portals.
  • Populate and maintain shipment information in NetSuite templates.
  • Prepare and distribute daily pickup summary reports.
  • Manage missed pickups, drive resolution, and communicate status updates to stakeholders.
  • Maintain accurate purchase orders, ship dates, freight classes, and shipment details.
  • Meet a 2-hour SLA for carrier communications.
  • Navigate multiple customer portals, NetSuite, and dock scheduling systems while following customer-specific requirements.

Requirements

  • Strong professional written communication skills.
  • Experience handling high-volume email correspondence.
  • Excellent attention to detail and data accuracy.
  • Strong organizational and time-management skills.
  • Ability to work across multiple systems and platforms simultaneously.
  • Experience in logistics, supply chain, transportation, order management, or operations support is preferred.
  • Ability to work independently in a remote environment.

Benefits

  • 100% remote work environment.
  • Full-time employment.
  • Opportunities for career growth and advancement within the supply chain organization.
  • Collaborative and supportive team culture.
  • Exposure to global logistics and supply chain operations.
  • Paid time off.
  • Health insurance.

Interested in this position?

Apply directly on the company website

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