RemoteLeaf Logo
Log in Sign up

Medical Records Collection Specialist

3 weeks ago
Philippines
Full-time
Entry Level
Paralegal
Operations
Apply Now
NeoWork

NeoWork

NeoWork provides offshoring, nearshoring, and outsourcing solutions to help businesses hire top global talent and enhance their operational capabilities across various fields, including software engineering, data science, and support services.

Professional Services
51-250
Founded 2017
View All Jobs 32

Description

  • Request and retrieve medical records, bills, police reports, insurance information, and related documentation from external providers and agencies.
  • Track multiple outstanding requests at once and maintain detailed logs of request status and expected delivery dates.
  • Follow up persistently with hospitals, clinics, insurance carriers, police departments, and other external parties to complete requests.
  • Log, route, file, and maintain documentation in case management systems with accurate naming conventions and metadata.
  • Meet quality standards and case file deadlines in a high-volume environment with 15+ open requests at a time.
  • Communicate progress updates, blockers, and completion status to internal team members.
  • Identify incomplete or missing documentation early and flag issues to avoid delays in litigation workflows.

Requirements

  • Strong written and verbal English communication skills for professional correspondence with external parties.
  • Meticulous attention to detail when handling confidential medical and legal documentation.
  • Proven ability to manage multiple open requests simultaneously without missing deadlines or losing items.
  • Comfort working in process-driven, high-volume environments with clear workflows and quality benchmarks.
  • Persistence and strong follow-up discipline when coordinating with external parties.
  • Ability to work independently while keeping team members informed of progress and blockers.
  • Proficiency with email, spreadsheets, and web-based systems; ability to learn new software quickly.
  • Prior experience in legal support, medical records management, insurance claims processing, or back-office administration (preferred).
  • Familiarity with case management systems such as FileVine, SmartAdvocate, or similar platforms (preferred).
  • Track record of managing high-volume workflows with accuracy above 95% (preferred).

Benefits

  • Comprehensive training provided regardless of background or prior VA experience.
  • Standard US business hours with some flexibility depending on client needs.
  • 100% home-based work.
  • Mental health days to support well-being.
  • Performance-based incentives in addition to base salary.
  • Annual review and appraisal process.
  • Opportunities for professional growth and advancement.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Hire Hawk

Demand Writer Support Specialist (Remote) |

Hire Hawk

HireHawk is seeking a remote Demand Writer Support Specialist in LATAM to review personal injury case records, assemble attorney-ready demand packages, and keep high-volume case workflows moving accurately and on schedule.

Chile Colombia Nicaragua Peru Mexico Argentina Full-time Mid Level Paralegal
$14k-$16k
16 hours, 38 minutes ago
Contact Government Services

eDiscovery Deputy Program Manager

Contact Government Services 1-10 Professional Services

CGS is seeking an eDiscovery Deputy Program Manager to support a large state agency’s legal mission by overseeing the daily operational and technical execution of litigation support and eDiscovery services.

Anywhere Full-time Mid Level Paralegal Program Manager
$150k-$175k
1 day, 16 hours ago
Teamshares

Paralegal

Teamshares 51-250 Capital Markets

Legal Paralegal at Teamshares, a publicly traded fintech-enabled acquirer of small businesses, supporting acquisitions, corporate governance, public-company compliance, and employee ownership programs as the company scales its network.

Anywhere Full-time Lead Paralegal
3 days, 16 hours ago
Fairstead

Collections and Landlord Tenant Administration Manager

Fairstead 251-1K Real Estate

Fairstead seeks a Collections and Landlord/Tenant Administration Manager to oversee multi-state litigation and collections operations, manage a geographic portfolio, and supervise a team supporting affordable housing communities.

United States Full-time Senior Paralegal
5 days, 16 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers