Director, Medical Operations

1 month ago
Full-time
Lead
Project and Program Management
Natera

Natera

Natera specializes in cell-free DNA testing, providing advanced genetic testing services for oncology, women's health, and organ health to help families diagnose and manage genetic diseases.

Pharmaceuticals
1K-5K
Founded 2004

Description

  • Serve as the physician-facing medical contact for ordering providers and resolve complex clinical questions and concerns.
  • Provide medical leadership to internal teams supporting ordering physicians and translate clinical context into operational decisions.
  • Lead the development and optimization of physician onboarding and ordering workflows.
  • Identify and address clinical and operational barriers that affect physician adoption, utilization, and retention.
  • Partner with Medical Affairs, Laboratory, and commercial teams to improve end-to-end processes.
  • Provide medical oversight for clinical experience initiatives and operational improvement projects.
  • Analyze physician ordering patterns, operational metrics, and physician feedback to identify process improvements.
  • Serve as a senior clinical and operational resource for escalations from ordering physicians.
  • Translate physician insights and operational challenges into recommendations for Medical Affairs and business leadership.
  • Drive initiatives to improve specimen quality, turnaround times, ordering efficiency, and the overall ordering experience.

Requirements

  • MD degree required.
  • Clinical training sufficient to engage ordering physicians as a credible peer.
  • Residency or additional post-graduate clinical training preferred but not required.
  • Strong understanding of physician workflows and clinical decision-making in practice.
  • Credibility to engage practicing physicians peer to peer.
  • Experience in healthcare operations, payer organizations, healthcare consulting, hospital administration, or process improvement preferred.
  • Demonstrated ability to improve healthcare delivery, operational efficiency, or physician experience.
  • Strong cross-functional leadership and stakeholder management skills.
  • Ability to analyze complex operational challenges and develop scalable solutions.
  • Experience working across medical, operational, and commercial teams is highly desirable.

Benefits

  • Competitive pay range of $204,000 to $255,000 USD for Remote USA.
  • Comprehensive medical, dental, vision, life, and disability coverage for eligible employees and dependents.
  • Free testing for employees and their immediate families.
  • Fertility care benefits.
  • Pregnancy and baby bonding leave.
  • 401(k) benefits.
  • Commuter benefits.
  • Generous employee referral program.

Interested in this position?

Apply directly on the company website

Apply Now

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