Sr. Product Manager, Merchant Experiences

2 weeks, 6 days ago
Full-time
Senior
Product Management
Narvar

Narvar

Narvar is an intelligent post-purchase platform that builds loyalty through personalized experiences and smart actions, empowering brands to create lifelong customer relationships.

Media
251-1K
Founded 2012
$64M raised

Description

  • Define and execute the multi-year strategy for Narvar’s core platform and shared services.
  • Own the roadmap and development for platform services that power business user experiences, including governance, globalization, entitlements, workflows, business logic, upsell, and growth capabilities.
  • Champion a world-class experience creation platform for merchants that is powerful, scalable, and easy to build with.
  • Partner with product teams to understand customer needs and translate them into foundational platform services.
  • Drive adoption of platform services across product and engineering teams and iterate based on feedback.
  • Use research, data analysis, and stakeholder partnership to build deep understanding of internal developers, merchant-facing teams, and end consumers.
  • Track and prioritize measurable outcomes related to platform adoption, performance, reliability, and business value.
  • Align product, engineering, and business goals around a centralized platform strategy.
  • Manage complexity across shared platform constraints while maintaining a seamless user experience.

Requirements

  • 6+ years of product management experience, with significant focus on enterprise platform products and business users at a high-scale B2B SaaS company.
  • 4+ years of experience in e-commerce.
  • Experience building exceptional enterprise user experiences and understanding business user needs and workflows.
  • Track record of building shared services such as business logic, experimentation, or workflow management and driving adoption across multiple internal engineering teams.
  • Demonstrated ability to align conflicting stakeholder goals and drive consensus on a centralized platform strategy.
  • Experience managing products with complex constraints such as localization and RBAC.
  • Bachelor’s degree in Computer Science, Engineering, or equivalent technical experience.
  • Comfort discussing API schemas, service structure, and data models with engineers.
  • Advanced degree is a plus.
  • Experience integrating LLMs or AI agents into B2B workflows (preferred).
  • Experience with product-led growth mechanics in an enterprise setting (preferred).
  • Experience in B2B or B2B2C retail technology or eCommerce (preferred).

Benefits

  • Annual salary range of $175,000 to $200,000 CAD.
  • Eligible for an annual bonus.
  • Equity is included in the compensation package.
  • Benefits are included in the compensation package.
  • Remote work indicated by #LI-Remote.
  • Opportunity to have direct impact on the post-purchase experience of hundreds of millions of shoppers.
  • Leadership role in building the core platform for Narvar’s next generation of products.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Product Manager, Live Service

Team17 Digital LTD - The Spirit Of Independent Games 251-1K Internet Software & Services

Team17 is hiring a Product Manager to own live service strategy and execution for the Hell Let Loose franchise, coordinating content, community, and commercial planning across current and upcoming tactical shooter releases.

Amplitude Confluence JIRA
1 hour, 17 minutes ago

Product Manager

RevStar 51-250 Internet Software & Services

RevStar is hiring a Product Manager/Sr. Product Manager to lead client-facing digital product delivery from vision and strategy through execution in a remote-first consulting environment.

Agile AWS Azure Generative AI GitHub HIPAA Prototyping Scrum Wireframing
1 hour, 23 minutes ago

Principal Product Manager, Platform

Life360 251-1K Family Services

Life360 is seeking a Principal Product Manager for Platform to lead strategy that keeps its consumer platform fast, reliable, observable, and ready to scale for hundreds of millions of users.

1 hour, 58 minutes ago

Senior Product Manager, Operations

Sunrise Group 51-250 Internet Software & Services

Sunrise Group is hiring a Senior Product Manager, Operations to help build the systems and workflows that power Dreem Health’s digital sleep clinic and improve how care is delivered, operated, and scaled.

2 hours, 16 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers