Cash Application Team Lead

47 minutes ago
Full-time
Lead
Operations
NABIS

NABIS

Nabis is the #1 licensed cannabis wholesaling platform in California, offering a one-stop shop for cannabis wholesale with the largest portfolio of brands, lightning-fast services, and cutting-edge technology to support strategic scaling.

Distributors
51-250
Founded 2018
$44M raised

Description

  • Lead, mentor, supervise, and review the work of a team of four Cash Application Specialists.
  • Download incoming payment data, identify customers, and apply payments to customer invoices.
  • Export and analyze dashboard data to find missing or inaccurate entries.
  • Research unapplied payments and drive them to resolution.
  • Respond to Collections and customer inquiries through Zendesk and Slack.
  • Review and approve team cash application work to ensure accuracy and compliance with company standards.
  • Oversee daily cash application processing and ensure payments are applied accurately and on time.
  • Reconcile daily cash applications with bank statements and resolve discrepancies promptly.
  • Serve as the first point of escalation for complex issues and coordinate resolution with internal and external stakeholders.
  • Collaborate with AR, Brand Payments, Cash Operations, AOS, and IT on payment discrepancies and system issues.
  • Identify and implement process improvements to increase team efficiency and accuracy.
  • Prepare and present reports on cash application activity, team performance, and key metrics.

Requirements

  • Proven experience in cash application, accounts receivable, or a related finance role.
  • At least 2 years of experience in a supervisory or team lead position.
  • Experience with payment reversals, credit memos, and high-volume payment processing.
  • Advanced proficiency in English, both written and verbal.
  • Strong leadership and team management skills.
  • Excellent analytical and problem-solving abilities.
  • Proficiency in Excel, including VLOOKUP, XLOOKUP, SUMIF, and pivot tables.
  • Familiarity with accounting software, with QuickBooks preferred.
  • Experience in a remote work environment.
  • Strong organizational skills and the ability to manage multiple priorities and deadlines.
  • Experience with ERP systems such as SAP, Oracle, or Sage (preferred).

Interested in this position?

Apply directly on the company website

Apply Now

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