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Simulation Specialist

6 hours, 6 minutes ago
United States
Part-time
Junior
Customer Support
Customer and Technical Support
Virtual Reality
Apply Now
Mursion

Mursion

Mursion offers immersive virtual reality simulations for mastering essential workplace skills, combining AI and live actors for personalized practice.

Diversified Consumer Services
51-250
Founded 2015
$15M raised
View All Jobs

Description

  • Deliver trained and certified simulation scenarios accurately, reliably, and professionally in alignment with learning objectives.
  • Portray a variety of student perspectives and personality profiles using Mursion’s proprietary technology.
  • Facilitate reflection debriefs with learners and provide balanced, fair feedback and scoring on performance.
  • Complete required operational tasks, including attendance records and additional session forms.
  • Provide a welcoming, customer service-oriented host experience by explaining logistics, answering questions, and supporting learners throughout sessions.
  • Establish and enforce session policies, expectations, and learner privacy protections.
  • Organize and manage availability, session schedules, and other work-related tasks effectively.
  • Prioritize session delivery, training, meetings, and assigned tasks to meet deadlines and expectations.
  • Adhere to communication, intellectual property, and internal policy requirements.
  • Deliver equitable practice opportunities and maintain a psychologically safe, empathetic environment for diverse learners.

Requirements

  • At least 3 years of experience as a professional actor, with improv experience strongly preferred.
  • Work experience outside of professional acting in customer-facing roles, preferably in customer service or hospitality.
  • Availability to work Monday through Friday between 8:00 AM and 12:00 AM EST as requested.
  • Ability to consistently work 20–30 hours per week.
  • Ability to complete a 61-hour training plan independently and on time within 4 to 6 weeks while beginning delivery during training.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work from a private, quiet location with a wired internet connection.
  • Minimum internet speeds of 20 Mbps download and 5 Mbps upload, with 100+ Mbps download and 15+ Mbps upload recommended.
  • Ability to remain calm under pressure, adapt quickly, and collaborate effectively in a team environment.

Benefits

  • Part-time schedule of 20–30 hours per week.
  • Paid at $26 per hour.
  • Opportunity to begin delivering sessions while continuing training.
  • Work from a private location with a remote-friendly setup.
  • Experience with an innovative SaaS company focused on immersive learning and coaching.

Interested in this position?

Apply directly on the company website

Apply Now

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