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Manager, Data Success Management

1 week, 2 days ago
United States
Full-time
Lead
Customer Success Manager
Data Science and Analytics
Python SQL Tableau
Apply Now
Murmuration

Murmuration

Murmuration is a company dedicated to transforming political campaigns and advocacy efforts to improve public education in the United States. They provide sophisticated data and analytics, proprietary technology, strategic guidance, and programmatic su...

Diversified Consumer Services
11-50
View All Jobs 9

Description

  • Manage, coach, and develop multiple Data Success Managers, including performance support, workload planning, and professional growth.
  • Partner with the Sr. Manager, Data Success Management to set team priorities, operating norms, and ways of working.
  • Directly support a small number of partners by translating their needs into clear requirements and ensuring strong outcomes.
  • Oversee day-to-day data operations, including data intake, research, acquisition, validation, issue resolution, and delivery.
  • Ensure partner and vendor data is accurate, reliable, well-documented, and fit for use across products and internal systems.
  • Identify and implement process improvements to increase efficiency, consistency, scalability, and quality.
  • Serve as a technical resource for the team using SQL, Python, and data management practices to troubleshoot issues and improve workflows.
  • Manage priorities and backlogs while balancing delivery timelines, data quality, partner needs, and organizational priorities.
  • Communicate clearly about status, risks, dependencies, and outcomes while fostering an inclusive, collaborative team environment.

Requirements

  • Experience managing and developing individual contributors, including coaching, performance management, and hiring.
  • Experience leading operational workstreams and improving team processes for quality, efficiency, and scalability.
  • Demonstrated ability to contribute to team leadership beyond direct management responsibilities.
  • Strong expertise in data management, data operations, and data quality practices.
  • Proficiency with SQL and working knowledge of Python for data analysis, troubleshooting, or workflow improvement.
  • Experience directly supporting external partners, clients, or stakeholders in a consultative or operational capacity.
  • Experience working with client data, vendor data, or other third-party datasets.
  • Ability to manage multiple priorities, navigate ambiguity, and make sound decisions within strategic direction.
  • Experience identifying risks to data quality or delivery and taking proactive steps to address them.
  • Strong cross-functional collaboration and written/verbal communication skills.
  • A hands-on, solutions-oriented approach and commitment to partner-centered ways of working.
  • Commitment to inclusive leadership, team development, and creating an environment where staff can thrive.
  • Preferred: Experience documenting data processes, business logic, and technical workflows.
  • Preferred: Experience executing community or political outreach efforts at significant scale.
  • Preferred: Experience with voter file or civic datasets.
  • Preferred: Experience with knowledge management and retention best practices.
  • Preferred: Experience with business intelligence tools such as Sigma or Tableau.
  • Preferred: Experience incorporating AI tools and agents into team workflows.

Benefits

  • Starting salary of $136,624.
  • Full-time, salaried position open to candidates anywhere in the United States.
  • Health, vision, and dental insurance with 100% of premiums covered for employees and qualifying family members.
  • Retirement benefits with a 5% employer match.
  • Flexible unlimited PTO plan.
  • Generous paid parental leave.
  • Pre-tax commuter benefits.
  • Company laptop and home office setup stipend for all new employees.
  • Flexible remote work environment with monthly reimbursement for remote work expenses.
  • Yearly professional development fund.
  • Mental health and wellness benefits through Calm and Better Help.
  • Yearly in-person staff retreats.

Interested in this position?

Apply directly on the company website

Apply Now

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