Muller

Muller

Muller's Solutions is a fast-moving tech company that offers a diverse range of solutions, including SAP resourcing, tech recruitment, and outsourcing services. With a global talent pool and locations in Berlin, Dubai, Riyadh, and Cairo, we help client...

Internet Software & Services

Description

  • Design, implement, and maintain integrations between ServiceNow and external systems.
  • Install, configure, upgrade, and troubleshoot ServiceNow MID Servers.
  • Monitor MID Server health, performance, and availability across environments.
  • Design and support secure authentication and authorization mechanisms, including SSO implementations.
  • Configure and maintain identity federation solutions using SAML 2.0, OAuth 2.0, OpenID Connect, and LDAP/Active Directory.
  • Develop and maintain integrations using REST, SOAP APIs, Integration Hub, and middleware technologies.
  • Collaborate with infrastructure, security, and application teams to ensure seamless connectivity and data exchange.
  • Support ServiceNow Discovery, Orchestration, and cloud integrations using MID Servers.
  • Manage and support integrations with Google Cloud Platform services.
  • Troubleshoot integration and infrastructure issues, perform root cause analysis, and maintain technical documentation and operational procedures.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 5+ years of experience in integration and infrastructure support within enterprise environments.
  • Hands-on experience with ServiceNow MID Server installation, configuration, and administration.
  • Strong knowledge of Google Cloud Platform (GCP) services and infrastructure.
  • Experience implementing and supporting Single Sign-On solutions using SAML, OAuth, and OIDC.
  • Strong understanding of networking concepts, including DNS, firewalls, proxies, SSL/TLS, and load balancers.
  • Experience developing and troubleshooting REST and SOAP API integrations.
  • Experience with LDAP, Active Directory, and identity management solutions.
  • Knowledge of scripting languages such as JavaScript, PowerShell, Python, or Shell scripting.
  • Preferred: ServiceNow Certified System Administrator (CSA), ServiceNow Integration Hub and Discovery experience, Google Cloud certifications, cloud security and IAM knowledge, DevOps/CI/CD familiarity, and Agile/Scrum experience.

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