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Trial Operations Manager

1 week, 2 days ago
United States
Full-time
Senior
Operations Manager
Project and Program Management
Salesforce
Apply Now
Morgan & Morgan

Morgan & Morgan

Morgan & Morgan is America's largest personal injury law firm, providing legal representation for individuals and families injured by negligence. With over $15 billion recovered for clients, they are dedicated to fighting for the people.

Specialized Consumer Services
1K-5K
Founded 1988
View All Jobs 24

Description

  • Maintain the Trial Partner roster and tiering data in coordination with the Director of Trial Operations.
  • Recommend Trial Partner assignments for cases entering trial posture based on availability, case profile, venue, and tier fit.
  • Track Trial Partner workloads and trial calendars across regional offices and flag conflicts, capacity gaps, and reassignment needs.
  • Serve as the central point of contact for assignment questions and escalations between Managing Partners, Trial Partners, and handling attorneys.
  • Document assignment decisions, rationales, and outcomes in Litify to support auditability and improve future assignment quality.
  • Partner with attorneys and Managing Partners to identify cases that should be resolved before trial.
  • Build and maintain a settlement pipeline view by office and attorney, and report progress, aging, and stalled files to leadership.
  • Identify systemic patterns where trial resources are being overused on non-trial-worthy cases and recommend process changes.
  • Own and enforce the firm’s pre-trial milestone framework across regional offices.
  • Configure, refine, and monitor Litify milestone tasks, dashboards, and exception reports to surface non-compliance.
  • Escalate compliance gaps with root-cause analysis and remediation recommendations.
  • Lead post-trial debriefs on work-up quality and translate findings into updated checklists, templates, and documentation.
  • Represent Trial Operations in cross-functional meetings with firm leaders and operational teams.
  • Draft standardized communications such as memos, attorney guidance, and vendor outreach on behalf of the department.
  • Contribute to the design and rollout of new Trial Operations processes, tools, and policies firm-wide.

Requirements

  • Strong proficiency with case management systems, specifically a Salesforce-based platform, and Microsoft 365 tools including Excel, Word, Outlook, and Teams.
  • Excellent written communication skills, including the ability to draft executive-level memos and structured operational reports.
  • Comfort working with data, dashboards, pivot tables, and operational metrics.
  • Experience operating with discretion around confidential case strategy, settlement posture, and personnel matters.
  • Ability to distinguish trial-worthy from non-trial-worthy cases and make decisions under pressure.
  • Ability to influence senior attorneys and Managing Partners without direct authority.
  • Strong process orientation and ability to convert ambiguous goals into repeatable systems and recurring cadences.
  • Bias for action and ability to keep work moving and close loops.
  • Experience with litigation operations, case assignment, or pre-trial workflow management is preferred.

Benefits

  • Medical and dental insurance for full-time employees.
  • 401(k) retirement plan.
  • Paid time off.
  • Paid holidays.

Interested in this position?

Apply directly on the company website

Apply Now

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