Internal Communications Advisor

4 hours, 4 minutes ago
Full-time
Junior
Technical Writing and Documentation
Monzo

Monzo

Monzo is a digital retail bank and fintech company that provides smart banking solutions through its smartphone app. With over 8 million users, Monzo offers intelligent notifications, instant balance updates, and financial management tools to help user...

Banks
1K-5K
Founded 2015
$1100M raised

Description

  • Partner with People, Operations, and business stakeholders to develop and deliver targeted internal communications plans.
  • Support high-visibility company-wide projects and campaigns alongside the Internal Comms Lead.
  • Own project actions and communication plans, representing Internal Comms in cross-functional groups.
  • Manage incoming communications requests, matching messages to appropriate audiences and channels.
  • Maintain the internal communications tracker and improve request-planning processes.
  • Use communications data to measure effectiveness, identify trends, and demonstrate team impact.
  • Support employee engagement initiatives and events, including virtual campaigns and recognition programs.
  • Run workshops and create guides, visuals, Google Slides decks, and reusable templates for managers and team leads.
  • Maintain clear, efficient, documented, and privacy- and security-compliant communications processes.
  • Manage project budgets and build trusted relationships with Operations leaders.

Requirements

  • 2–3 years of communications experience or experience regularly engaging and communicating with diverse groups.
  • Knowledge of effective communications channels and best-practice approaches.
  • Ability to produce accurate, engaging copy that follows tone-of-voice, spelling, and grammar standards.
  • Proficiency with communications tools and using data to measure success and identify trends.
  • Experience with systems such as Slack, Notion, and Google Meet.
  • Ability to work independently, manage priorities under pressure, and seek guidance on complex issues.
  • Confidence communicating with people at all levels and giving and receiving constructive feedback.
  • Strong emotional intelligence, collaboration, reliability, and relationship-building skills.
  • Ability to manage ambiguity, identify process gaps, document work, and propose practical improvements.
  • Understanding of the Operations audience and internal communications needs.

Benefits

  • £33,600–£45,400 salary plus performance-linked incentive awards.
  • UK-based distributed working, with a London office and occasional London meetings.
  • Flexible working hours.
  • £1,000 annual learning budget for books, courses, and conferences.
  • MacBook and home-working equipment support.
  • Additional employee benefits and an inclusive equal-opportunity workplace.

Interested in this position?

Apply directly on the company website

Apply Now

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