Director of Fraud

1 month, 1 week ago
Full-time
Executive
Cybersecurity
Monzo

Monzo

Monzo is a digital retail bank and fintech company that provides smart banking solutions through its smartphone app. With over 8 million users, Monzo offers intelligent notifications, instant balance updates, and financial management tools to help user...

Banks
1K-5K
Founded 2015
$1100M raised

Description

  • Lead the Fraud & Disputes Risk team and contribute to the wider Fraud & Disputes Group Leadership Team.
  • Build trusted relationships with Fraud Product, Engineering, Data, and Operations teams.
  • Develop and embed effective fraud controls and processes for customers.
  • Shape and execute fraud risk management strategy across all product lines, including current accounts, business banking, borrowing, and wealth.
  • Stay ahead of emerging fraud trends and risks across the fraud landscape.
  • Work with global teams to support prevention-first tools and fraud prevention capabilities.
  • Influence senior internal and external stakeholders in line with Monzo’s values.
  • Coach and develop high-performing teams through continuous feedback and hands-on leadership.

Requirements

  • Significant experience leading highly effective risk teams, ideally in a regulated and fast-paced environment.
  • Deep knowledge of fraud regulations in the UK and EU.
  • Experience working closely with Product, Engineering, and Data teams.
  • Experience prioritising and developing innovative fraud management strategies using modern technology.
  • Ability to quickly understand, articulate, and respond to emerging fraud trends and risks.
  • Strong stakeholder management and influencing skills with senior internal and external audiences.
  • Track record of managing and coaching teams to high performance.
  • Data-driven mindset with the ability to self-serve and use technology to solve problems.
  • Willingness to be hands-on as well as lead strategically.
  • Experience in fraud risk management and strategy is required; familiarity with the latest industry developments is preferred.

Benefits

  • Salary of £136,000 to £180,000 plus incentive awards tied to performance.
  • Flexible working hours.
  • Remote working within the UK, with ad hoc meetings in London.
  • £1,000 annual learning budget for books, training courses, and conferences.
  • Company-provided MacBook.
  • Extra support for home working setup for fully remote employees.
  • Flexible hiring process that is expected to take around 4-5 weeks.

Interested in this position?

Apply directly on the company website

Apply Now

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