Ecommerce Manager - CRO & Operations

1 month ago
Full-time
Mid Level
Project and Program Management

Modern.ai

AI-powered commerce analytics / business intelligence platform for brands; unified dashboard, ad performance analysis, attribution, and AI chat-based insights.

SaaS, B2B, AI, analytics, ecommerce/commercial intelligence

Description

  • Build and maintain a structured experimentation roadmap for ecommerce CRO initiatives.
  • Identify high-impact optimization opportunities across PDP, collection, cart, and checkout pages.
  • Write detailed test briefs and define hypotheses with projected revenue impact for developers and designers.
  • QA implementations before launch and ensure experiments are set up correctly.
  • Analyze test results, calculate incremental revenue, and present insights and recommendations.
  • Translate strategy into structured Asana or Jira tickets and manage task execution.
  • Coordinate timelines and cross-functional stakeholders across development, design, paid media, retention, and brand teams.
  • Prevent bottlenecks, manage deadlines, and ensure site updates and experiments ship on time.
  • Maintain documentation and SOPs for ecommerce operations and experimentation.

Requirements

  • 2–5 years of ecommerce experience, ideally in Shopify.
  • Strong understanding of conversion math, including CVR × AOV × traffic.
  • Experience running and managing A/B tests.
  • At least 1 year of experience using Asana or Jira for task management.
  • Ability to write clear, structured briefs for development teams.
  • Strong project management skills and disciplined follow-up.
  • Comfortable analyzing GA4, Shopify analytics, and funnel metrics.
  • Experience working with cross-functional teams in a fast-paced ecommerce environment is preferred.

Interested in this position?

Apply directly on the company website

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